I am both experienced and naturally gifted in all areas pertaining to customer and client relations. My experience ranges from the hospitality and retail industries, to the medical industry, and to the childcare and early childhood eduction industries. I highly value healthy communication and resolving conflict. I thrive in fast paced environments and put my whole heart into everything I do.
Overview
11
11
years of professional experience
Work History
Private Nanny
Cacy & Jarrett Bragg
Spring Hill, TN
01.2021 - 02.2024
Performed housekeeping duties such as laundry, house cleaning, meal preparation, etc.
Created an atmosphere of trust between myself and both the family and the kids I cared for.
Bathed and dressed children, changed diapers and prepared bottles and feeding equipment.
Took children on outings such as parks, library visits, sports events, etc.
Maintained a safe, healthy and nurturing environment for the children in their home.
Provided supervision and guidance to ensure safety of children in all situations.
Transported children to school, extracurricular activities, and appointments when needed.
And much more.
Teacher's Assistant
Primrose Schools
Franklin, TN
09.2020 - 01.2021
Assisted teachers with creating and maintaining a safe, orderly learning environment.
Assisted teachers with instruction and provided clerical support for diverse needs.
Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
Enforced rules regarding student conduct while promoting respect for diversity among classmates.
Private Nanny
Ryan & Ashley Walters
Longview, WA
01.2020 - 03.2020
Maintained a safe, healthy and nurturing environment for the children in their home.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Provided supervision and guidance to ensure safety of children in all situations.
Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
***This position only lasted so shortly due to COVID19.***
Head Preschool Teacher
Three Rivers Christian School
Longview, WA
01.2019 - 01.2020
Ensured compliance with all state regulations related to preschool education standards.
Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
Maintained daily records of individual activities, behaviors, meals and naps.
Encouraged positive behavior through positive reinforcement techniques such as praise and rewards.
Developed well-managed classroom of 16 children.
Collaborated with other teachers to plan special events such as holiday parties.
Observed and documented students' growth and development throughout the year.
Taught children foundational skills in colors, shapes and letters.
And more.
Head Barista
Madayne Eatery & Espresso
Redding, CA
06.2016 - 11.2018
Provided friendly and courteous service to customers.
Trained new baristas on proper preparation techniques for various coffee drinks.
Maintained cleanliness of the café area and equipment.
Conducted weekly inventories of supplies and restocked shelves as needed.
Ordered supplies when necessary to ensure adequate inventory levels.
Front Desk Receptionist
McCown Chiropractic
Longview, WA
06.2013 - 06.2016
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled payment processing and provided customers with receipts and proper bills and change.
Assisted with scheduling appointments for clients and visitors.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Received incoming calls and coordinated with staff to fulfill customer requests.
Updated customer information in databases regularly to ensure accuracy of records.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Coordinated with insurance companies on customer policies and coverages.
Education
High School Diploma -
Northwest Academy
Toledo
05-2010
Skills
Effective Team Leader
Cheerful and Energetic
Strong Communication Skills
Activity and Event Planning
Schedule Management
Self-motivated
Extremely Organized
Strong in Conflict Resolution
Timeline
Private Nanny
Cacy & Jarrett Bragg
01.2021 - 02.2024
Teacher's Assistant
Primrose Schools
09.2020 - 01.2021
Private Nanny
Ryan & Ashley Walters
01.2020 - 03.2020
Head Preschool Teacher
Three Rivers Christian School
01.2019 - 01.2020
Head Barista
Madayne Eatery & Espresso
06.2016 - 11.2018
Front Desk Receptionist
McCown Chiropractic
06.2013 - 06.2016
High School Diploma -
Northwest Academy
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