Nicole Fuentes
Sykesville ,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Elementary Hispanic Student Liaison
Carroll County Public Schools
01.2024 - Current
- Contributed to a positive school culture by serving as an approachable, empathetic resource for students facing personal or academic challenges.
- Organized events to foster a sense of community among students, faculty, and families and to educate them on school resources available.
- Collaborated with teachers to identify struggling students and provide targeted interventions for academic improvement.
- Assisted the school counselor in obtaining outside counseling services for students with trauma.
- Increased communication between staff, students, and parents by serving as a liaison to address concerns and resolve conflicts.
- Participated in professional development opportunities to stay current with best practices in student support services.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational situations.
- Advocated for students to access available resources through FARMs, Access Carroll and Human Services Programs.
Lead Interpreter
Carroll County Public Schools
10.2021 - 01.2024
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Organized and managed the eforms system to ensure coverage for school events and special education meetings.
- Created and maintained requests from the International line using the eforms system and on many occasions fulfilling the task myself when possible (i.e. absence reports to schools, requests for information about events at schools, information about school delays/closings).
- Assisted in overseeing the interpretation staff
Hourly Interpreter
Carroll County Public Schools
01.2020 - 09.2021
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Data Analyst
Magellan Health
09.2005 - 03.2019
- Produced monthly reports that presented findings to reduce security and legal issues with providers in network.
- Utilized data tools to effectively communicate to management which providers posed a legal risk to our company.
- Participated in requirements meetings to understand business needs.
- Used statistical methods to analyze data and generate useful business reports.
- Upheld security and confidentiality of documents and data within area of responsibility.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Implemented robust quality control measures to minimize errors and improve the reliability of analytical outputs.
Education
Certification - Broadcasting/Radio
Broadcasting Institute of MD
Baltimore, MD06.1991
High School Diploma -
South Carroll High School
Sykesville, MD06.1990
Skills
Bilingual English/Spanish
Detail Oriented
Able to Multitask in a busy work environment
Knowledgeable with the Eforms system used by CCPS
Experience in overseeing a team
Languages
Spanish
Native or Bilingual
Timeline
Elementary Hispanic Student Liaison
Carroll County Public Schools
01.2024 - Current
Lead Interpreter
Carroll County Public Schools
10.2021 - 01.2024
Hourly Interpreter
Carroll County Public Schools
01.2020 - 09.2021
Data Analyst
Magellan Health
09.2005 - 03.2019
Certification - Broadcasting/Radio
Broadcasting Institute of MD
High School Diploma -
South Carroll High School
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