Summary
Overview
Work History
Education
Skills
Certification
Languages
Assessments
Personal Information
Timeline
Generic

Nicole Fuller

North Augusta,SC

Summary

Dynamic and results-oriented professional with a proven track record in office management and event planning, honed at T.C.P.A. Inc. Excelled in leadership, significantly enhancing team cohesion, and demonstrated expertise in legal drafting and administration. Skilled in elevating guest services and operational efficiency, showcasing a commitment to excellence and a knack for exceeding employer expectations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cashier/Server/Customer Service

Aishi Steak & Wings
North Augusta, SC
03.2024 - Current
  • Cash handling
  • Take orders
  • Answer phones
  • Restock
  • Clean dining room
  • Played a key role in both customer satisfaction and operational efficiency, with an impact that extended beyond just ringing up sales

Administration/ Paralegal Duty

Jos Family Law
Orange, CA
04.2023 - 08.2023
  • Filed court documents
  • Assisted attorney on court dates (waited for judgement documents, spoke with bailiff, assisted clients)
  • Answered phone calls
  • Prepared exhibit books for court dates .(client, attorney, and Judge)
  • Having attention to detail in managing documentation, scheduling hearings, and preparing case materials contributed to the successful resolution of cases

Fact Finder

Maximus/ CA EDD
Remote
12.2021 - 02.2023
  • Fact Finding-process and review unemployment benefits for voluntary quit, misconduct, false statements, and wages claims
  • Case investigation
  • Fraud Determinations

Banquet Lead Server

Carmel Mountain Ranch Estate
San Diego, CA
05.2017 - 06.2021
  • Assisted with table and banquet hall prep, clean-up, and break down for events
  • Ran food from the kitchen to the banquet hall on demand
  • Set up buffets with food presentation standards and practices in mind, ensured safe food handling performance
  • Served plated dinners to guests and respond to requests for beverages, appetizers and other needs

Key Holder Supervisor

Toys"R"Us
Seal Beach , CA
07.2014 - 03.2016
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit, and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Rotated stock according to dates and protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained and mentored new employees.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.

Office Manager

T.C.P.A. Inc
Santa Ana, CA
10.2009 - 05.2014
  • Developed leadership skills and served as a mentor to newer team members, making a difference in the development of others and contributing to a stronger, more cohesive team
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Processed payroll for 20 employees
  • Responsible for recruiting staff for the office and providing orientation and training to new employees
  • Developed and implemented office policies by setting up procedures and standards to guide the operation of the office
  • Managed relationships with vendors, service providers and landlord, ensuring that all items were invoiced and paid on time
  • Purchased office supplies and equipment and maintaining proper inventory of supplies and equipment

Education

High School Diploma -

Rancho Alamitos High School
Garden Grove, CA
01-2008

Some College (No Degree) - Hospitality Management

Mira Costa Community College
Oceanside, CA

Skills

  • Event planning and catering
  • Legal drafting
  • Administration
  • Leadership
  • Guest services
  • Office Management

Certification

  • Food Handler Certification, 03/31/28
  • Driver's License, 03/31/28

Languages

English, Fluent

Assessments

  • Customer focus & orientation, Proficient, 01/01/23
  • Attention to detail, Proficient, 01/01/23

Personal Information

Authorized To Work: US

Timeline

Cashier/Server/Customer Service

Aishi Steak & Wings
03.2024 - Current

Administration/ Paralegal Duty

Jos Family Law
04.2023 - 08.2023

Fact Finder

Maximus/ CA EDD
12.2021 - 02.2023

Banquet Lead Server

Carmel Mountain Ranch Estate
05.2017 - 06.2021

Key Holder Supervisor

Toys"R"Us
07.2014 - 03.2016

Office Manager

T.C.P.A. Inc
10.2009 - 05.2014

High School Diploma -

Rancho Alamitos High School

Some College (No Degree) - Hospitality Management

Mira Costa Community College

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Nicole Fuller