Nicole Furman

• Expedited decision-making process for disability claims by effectively managing a high-volume caseload under strict deadlines.
• Managed complex cases involving multiple diagnoses or challenging circumstances, demonstrating exceptional problem-solving skills in navigating logistical hurdles.
• Collaborated with medical professionals to gather pertinent information for accurate decision-making on disability claims.
• Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
• Assisted in preparation of medical reports for external parties.
• Maintained accuracy, completeness, and security for medical records and health information.
• Advanced understanding of complex medical terminology through consistent application in daily tasks, ensuring accuracy in all written communications.
• Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
• Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
• Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
• Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
• Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
• Reviewed charts and flagged incomplete or inaccurate information.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Verified accuracy of patient information in medical records.
• Generated and maintained statistical data related to medical records.

History of successfully coordinating and actively participating in: emergency procedures, emergent bedside procedures, effectively performing CPR, cardioversion, defibrillation, LHC’s, RHC’s, leave-in swans, CTO’s, PCI’s, balloon pump insertions, me and air way management.

• Collaborated with colleagues and other staff to develop policies and procedures for cardiac care.
• Addressed life-threatening heart problems by administering drugs, ordering additional tests and completing invasive procedures.
• Proved successful working within tight deadlines and a fast-paced environment.
• Recorded vascular information such as blood pressure, limb volume changes and oxygen saturation to inform diagnostic processes.
• Produced contrast-enhanced radiographs of heart and cardiovascular systems with help of diagnostic imaging equipment.
• Checked, tested and maintained cardiology equipment to uphold optimal diagnostic standards.
• Set up equipment to prepare for patient procedures and tests.
• Maintained confidential records on patient treatments and diagnosis to alleviate possible data breaches.
• Monitored patients' blood pressure and heart rates before, during and after procedures.
• Educated patients on cardiac conditions and treatments in easy-to-understand terminology.
• Operated diagnostic systems, adhering to all protocols to minimize machine damage and patient injury.
• Assisted physicians with surgical procedures, including cardiac catheterizations.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Clinical Preceptor
• Senior Cath Lab Technologist
• Employee Ambassador
• Assisted in department staff recruiting
• Identified issues, analyzed information and provided solutions to problems.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Enhanced workflow efficiency by utilizing electronic health record systems for accurate data entry and extraction.
• Strengthened the accuracy of clinical studies with careful attention to detail while abstracting relevant patient data.
• Improved data accuracy by meticulously reviewing and abstracting clinical information from medical records.
• Supported quality control efforts by conducting thorough audits of collected data to ensure consistency and compliance with regulatory standards.

• Assisted physician in all aspects of cardiac invasive and non- invasive testing as well as electrophysiology procedures, insertion of devices, and endovascular procedures
• Worked alongside cath lab team to establish and update cath lab policies and procedures
• Maintain cath lab regulatory requirements and accreditation requirements
• Participated in patient and family education
• Maintained cath lab inventory and ensured supplies met regulatory
  and accrediation standards
• Operated different cardiac imaging and monitoring machines in
  compliance with facility and manufacturer guidelines

• Assisted physician in all aspects of pediatric cardiac invasive and noninvasive testing as well as electrophysiology procedures, insertion of devices
• Worked alongside cath lab team to establish and update cath lab policies and procedures
• Maintain cath lab regulatory requirements and accreditation requirements
• Participated in patient and family education
• Maintained cath lab inventory and ensured supplies met regulatory and accreditation standards
• Operated Phillip's Bi-plane cardiac imaging and monitoring machines in compliance with facility and manufacturer guidelines
• Complied with ethical and legal standards to maintain professional integrity and meet regulatory requirements.
• Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
• Monitored pediatric patient conditions to identify changes and respond promptly throughout the duration of procedure
• Setup discharge for foster children or abuse victims into foster care
• Managed Congenital Heart Defect patients who were in foster care or going through the adoption process, to insure proper medical care and follow ups

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Verified patient insurance coverage and collected required co-payments.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Implemented care and efficiency improvements to support and enhance office operations.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.