NICOLE GAFF
Candler,NC
Summary
Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Nurse
Blue Ridge Premier Medicine
Asheville, North Carolina
11.2023 - Current
- Registered Nurse for a concierge Internal Medicine practice.
- Provide telephone triage services to patients in need of medical advice.
- Assess the patient's condition and determine the urgency of their needs.
- Provide emotional support and reassurance to callers in distress.
- Communicate triage information to the primary care provider to discuss the care plan for the patient.
- Coordinate logistics with local and out-of-state facilities for continuity of care for patients.
- Research and provide supportive resources for patients.
- Submit prior authorizations to health insurance companies for prescription and procedural services approval.
- Review and update patients' information in charts accordingly.
Registered Nurse
Haywood Regional Medical Center
Clyde, NC
12.2019 - 07.2022
- Charge Nurse of the Outpatient Surgery Unit.
- Documented patient assessment findings and responses to nursing interventions during pre-op and post-op care.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Notified the supervising clinician of abnormal findings.
- Liaised with multidisciplinary teams to organize and coordinate health and care services to meet patients' complex care needs.
- Assisted physicians during examinations and procedures, as needed.
- Performed pre-op and post-op interviews with patients to confirm care plans.
- Educated patients about their diagnosis, medications, nutrition requirements, and pain management strategies.
- Assumed a leadership role when supervising staff nurses or students in clinical rotations.
- Coordinated discharge planning activities for patients transitioning from an acute care setting to home care or other post-acute settings.
Registered Nurse
Contra Costa Public Health Services
Concord, CA
03.2016 - 11.2019
- Public Health Nurse for a variety of outpatient clinics such as Healthcare for the Homeless, Immunization, Occupational Health, Pediatrics, School-Based, and Women's Health.
- Interviewed patients to obtain medical information and measure vital signs.
- Used computers to complete necessary documentation on patient progress.
- Delivered non-judgmental and non-discriminatory care, sensitive to patient diversity, preserving dignity and rights.
- Obtained specimens, and performed EKG tests using proper techniques and procedures.
- Demonstrated ability to work independently, as well as collaboratively, within a team environment.
- Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders.
- Provided customized patient and family education to foster a continuum of care.
- Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures.
Education
Bachelor Of Science (B.S.) - Nursing
California State University, East Bay
Concord, CA12-2014
Certification In Massage Therapy and Health Education -
National Holistic Institute
Emeryville, CA05.2004
Bachelor Of Arts (B.A.) - Theatre Arts
San Francisco State University
San Francisco, CA, US12-2000
Skills
- Patient and family advocacy
- Multitasking ability
- Creative problem-solving
- Compassionate care
- Telephone triage
- Physician collaboration
- Clinical judgment
- Patient resource research
- Patient education
- Adaptability
- Task management
- Calm under pressure
Certification
- NC Registered Nurse, #304035
- CA Registered Nurse, #95054836
Nominations
Haywood Regional Medical Center DAISY Award Nominee, 02/01/21, 05/01/21, 10/01/21
Timeline
Registered Nurse
Blue Ridge Premier Medicine
11.2023 - Current
Registered Nurse
Haywood Regional Medical Center
12.2019 - 07.2022
Registered Nurse
Contra Costa Public Health Services
03.2016 - 11.2019
Bachelor Of Science (B.S.) - Nursing
California State University, East Bay
Certification In Massage Therapy and Health Education -
National Holistic Institute
Bachelor Of Arts (B.A.) - Theatre Arts
San Francisco State University