Summary
Overview
Work History
Education
Skills
Timeline

Nicole Gallup

Barre

Summary

Dynamic professional with a proven track record at Barre City Elementary & Middle School, excelling in customer satisfaction and data entry. Recognized for enhancing team productivity and implementing efficient filing systems. Adept at multitasking and maintaining confidentiality, ensuring smooth operations and exceptional service delivery in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Service Input Clerk II

Irving Energy
09.2024 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Process gas and oil tech's work orders to ensure customers are being billed in a timely manner.
  • Dig safe compliance for VT, ME and NH
  • Process parts inventory yearly in April, which includes creating initial parts inventory for techs and inputting the inventory once the techs have counted.
  • Emailing customers requested copies of work orders they may have had done and ensuring charges are accurate.

Office Manager/Office Administrative Assistant

Barre City Elementary & Middle School
10.2022 - 06.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing parent inquiries or concerns via face-to-face, phone calls or email correspondence.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • In charge of bus transportation for students and ensured each driver had a rider.
  • Oversaw several employees including our two clerical para receptionists, our sub coordinator, our registrar and our bus riders.
  • Worked in collaboration district wide with our MVA liasion, admin teams, registrars and transportation coordinator.
  • Attended meetings and took meeting minutes to be shared school-wide.

School Registrar

Barre City Elementary & Middle School
09.2021 - 03.2024
  • Maintained accurate student records through diligent monitoring and data entry, ensuring compliance with state and federal regulations.
  • Provided exceptional customer service to parents and students, addressing inquiries and resolving issues in a timely manner.
  • Served as liaison between school administration, faculty members, and students regarding all matters relating to academic records.
  • Assisted in preparation and distribution of course catalogs, class schedules, and registration materials, providing clear and accurate information to students.
  • Collaborated with school administrators to develop efficient scheduling strategies, optimizing course availability and maximizing staff resources.
  • Enhanced data integrity by conducting regular audits of student records and promptly correcting discrepancies as needed.
  • Trained new staff members on registrar office operations, promoting consistency in procedures and upholding high standards of professionalism.
  • Facilitated smooth transitions for incoming students by coordinating their placement testing schedules and advising appointments prior to enrollment.
  • Coordinated with other departments to ensure seamless communication regarding student records and program requirements.
  • Assisted in the preparation of various reports such as enrollment trends, class sizes, and demographic information for school improvement initiatives.
  • Streamlined registration process by implementing a user-friendly online platform for student enrollment.
  • Maintained our SIS to keep student and staff information correct
  • Completed state and federal compliance as needed.
  • Worked in collaboration with our MVA liasion.

Paraeducator, Special Education

Barre City Elementary & Middle School
09.2017 - 10.2021
  • Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.
  • Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
  • Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
  • Enhanced student learning by providing individualized support and accommodations for special education students.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
  • Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
  • Cotaught lessons with general education teachers, integrating modifications for special education students seamlessly into the curriculum.
  • Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
  • Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Oversaw class of students in absence of instructor.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.

Education

Spaulding High School, Barre, VT
01-2002

Associate of Science - Behavioral Sciences

CCV, Montpelier
06-2023

Bachelor of Science - BA W/ Concentration in Industrial Org. Psychology

Southern New Hampshire University, Hooksett, NH
06-2027

Skills

  • Customer satisfaction
  • Filing systems
  • Database entry
  • Prioritization
  • Relationship building
  • Research
  • Quality management
  • Scanning and copying
  • Confidentiality
  • Driver communications
  • Verbal and writing communication
  • Attention to detail
  • Multitasking Abilities
  • Time management
  • Flexible and adaptable
  • Organizational skills
  • Data entry

Timeline

Service Input Clerk II - Irving Energy
09.2024 - Current
Office Manager/Office Administrative Assistant - Barre City Elementary & Middle School
10.2022 - 06.2024
School Registrar - Barre City Elementary & Middle School
09.2021 - 03.2024
Paraeducator, Special Education - Barre City Elementary & Middle School
09.2017 - 10.2021
Spaulding High School - ,
CCV - Associate of Science, Behavioral Sciences
Southern New Hampshire University - Bachelor of Science, BA W/ Concentration in Industrial Org. Psychology
Nicole Gallup