Nicole Garay
Las Vegas,NV
Summary
Dedicated Assistant with established interpersonal skills and eagerness to support team members. Intricate understanding of productivity software and physical office assets. Resourceful interpersonal communications skills lends well to streamlining behind-the-scenes operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Safekey Assistant
City Of Las Vegas
Las Vegas, NV
03.2024 - Current
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
- Provided a safe, nurturing environment for children during their stay at the facility.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Maintained accurate records of attendance, student behavior, and other relevant information.
- Ensured that all necessary supplies were available for each activity or event.
- Helped children with homework assignments as needed.
- Communicated regularly with parents regarding student progress, behavior issues, and any other concerns they might have.
- Engaged students in conversations about their day while providing emotional support when needed.
- Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
- Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
- Maintained cleanliness of facility by wiping down surfaces, washing dishes, sweeping floors.
- Enforced rules to teach good manners and maintain safe environment.
Office Manager
OptimAge
Las Vegas, NV
03.2014 - Current
- Developed and implemented a new filing system for medical records, resulting in improved patient care.
- Coordinated with insurance companies to verify coverage of services rendered.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Scheduled appointments for patients in accordance with their individual needs and preferences.
- Trained new staff on office procedures, software programs and customer service protocols.
- Provided support to physicians by organizing patient charts prior to scheduled appointments.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Assisted in resolving conflicts between staff members and addressing any issues that arose related to patient care or safety concerns.
- Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Performed administrative tasks such as preparing correspondence or maintaining personnel files.
- Managed staff scheduling and set patient scheduling policy.
- Performed data entry and processing into system databases and troubleshot minor computer issues.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Education
Certified Medical Assistant - Medical Front And Back Office
Medical Careers
Las Vegas, NV04-1998
High School Diploma -
Cheyenne High School
North Las Vegas, NV06-1995
Affiliations
- Gardening
- Spending time with friends/family
- Traveling
- Cooking
Certification
- CPR/First Aid certification
Timeline
Safekey Assistant
City Of Las Vegas
03.2024 - Current
Office Manager
OptimAge
03.2014 - Current
Certified Medical Assistant - Medical Front And Back Office
Medical Careers
High School Diploma -
Cheyenne High School
- CPR/First Aid certification
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