Nicole Garcia
Overview
10
10
years of professional experience
Work History
Unemployed
None
01.2023 - Current
- Car accident while doing a ride share, hit by an intoxicated driver.
Ride Share
Uber, Lyft
06.2021 - 01.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Customer Support Specialist
Ashley Furniture Homestore
08.2020 - 06.2021
- Implemented effective troubleshooting techniques for faster problem resolution and improved customer satisfaction levels.
- Handled escalated support cases with diplomacy and tact, successfully defusing tense situations between the company and its customers.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Direct Care Professional
Goodwill/Pikes Peak Respite Services
05.2017 - 09.2020
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Monitored progress and documented patient health status changes to keep care team updated.
Education
Exercise Science
LCCC
Cheyenne, WYPhotography
The School of Photography
Online, UK05-2026
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Computer skills
- Excellent communication
- Organizational skills
- Attention to detail
- Sales
- Managerial/Leadership
- Job/Workforce Coach and Trainer
- Mentor - child, youth and adult
- Translator and Interpreter
- Effective listening
- Dependable and responsible
- Flexible and adaptable
- Client relationships
- Visual communication expertise
- Networking skills
Languages
Spanish
Professional Working
Interests
- Experimenting with different creative mediums, like photography, videography, and multi-nedia art, to expand skills and techniques
Timeline
Unemployed
None
01.2023 - Current
Ride Share
Uber, Lyft
06.2021 - 01.2023
Customer Support Specialist
Ashley Furniture Homestore
08.2020 - 06.2021
Direct Care Professional
Goodwill/Pikes Peak Respite Services
05.2017 - 09.2020
Exercise Science
LCCC
Photography
The School of Photography
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