Nicole Garcia
Laredo
Summary
Compassionate healthcare provider with extensive experience in client care and emergency response. Committed to enhancing client satisfaction through effective communication and support. Demonstrates strong work ethic, adaptability, and ability to master new skills independently.
Overview
10
10
years of professional experience
Work History
Provider
Healing Hands Home Health
Laredo
11.2014 - 03.2021
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Maintained detailed client care records and progress notes for comprehensive healthcare reviews.
- Coordinated transportation logistics for medical appointments and social activities to ensure client participation.
- Assisted clients with mobility issues using proper body mechanics and transfer techniques.
- Responded promptly to any emergency situations that arose during shift hours.
- Supported clients with daily living activities including bathing, dressing, grooming, and meal preparation to promote independence and comfort.
- Maintained accurate records of patient care services performed including documentation of treatments administered and changes in client's condition and status.
- Collaborated with healthcare team members including physicians, nurses, therapists. to ensure quality of care is provided to the patient.
- Assessed patient needs and recommended appropriate medical insurance solutions based on individual requirements.
- Handled insurance inquiries and resolved client issues efficiently.
Bartender/Server
Sky Discoteque and Bar
Laredo
01.2013 - 06.2013
- Crafted customized cocktails and beverages, enhancing customer satisfaction.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Processed cash transactions and payments promptly, ensuring smooth service.
- Performed opening and closing duties including restocking supplies.
- Welcomed customers and delivered outstanding service, fostering a positive dining experience.
- Developed good working relationships with fellow employees through effective communication.
Waitress/Bartender
TKO Bar and Grill
Laredo
07.2011 - 02.2012
- Provided attentive service to guests in a fast-paced dining environment.
- Managed multiple tables, enhancing customer satisfaction through prompt service.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Assisted customers with menu selections and answered questions about dishes.
- Cultivated relationships with regular customers, fostering loyalty through friendly conversation.
- Maintained cleanliness and organization of dining area and service stations.
- Prepared checks accurately and processed payments promptly.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Analyzed industry trends to guide bar menu planning and create innovative drink recipes.
Education
High School Diploma -
J.B. Alexander High School
Laredo, TX12-2007
Some College (No Degree) - Psychology
Laredo Community College
Laredo, TXSkills
- Medication administration
- Client monitoring
- Emergency response
- Record keeping
- Daily living assistance
- Customer service
- Client relations
- Task prioritization
- Calm under pressure
- Flexible and adaptable
- Communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Provider
Healing Hands Home Health
11.2014 - 03.2021
Bartender/Server
Sky Discoteque and Bar
01.2013 - 06.2013
Waitress/Bartender
TKO Bar and Grill
07.2011 - 02.2012
High School Diploma -
J.B. Alexander High School
Some College (No Degree) - Psychology
Laredo Community College