Hi, I’m
Nicole Gelinas
Hooksett,NH
It is never too late to be what you might have been.
George Eliot
Summary
Self-motivated and fast learner with a passion for exploration. Excellent communication skills. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
12
years of professional experience
Work History
DominosHooksett, NH
Manager / Insider Expert
04.2024 - Current
Job overview
- Performed administrative tasks such as ordering supplies, conducting bank runs, and maintaining a clean work environment.
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Nouria/Mobil convenienceHooksett, NH
Assistant Manager/ Trainer
05.2021 - Current
Job overview
- Demonstrated efficient receiving of orders, inventory management, and stocking shelves
- Provided exceptional customer service to ensure customer satisfaction and loyalty
- Ensured a clean environment while performing necessary tasks.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Dunkin’ DonutsManchester, NH
Shift Leader
01.2015 - 06.2021
Job overview
- Provided excellent customer service while managing cash handling and food preparation/serving in a fast-paced environment.
- Resolved customer complaints promptly and professionally.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Jimmy JohnsGrinell, IA
Sandwich Master
08.2020 - 10.2020
Job overview
- Provided top-tier customer service, efficiently handled cash and food preparation/services in a high-volume fast food setting
- Maintained cleanliness of work area and equipment at all times.
- Performed daily opening and closing duties such as cleaning counters, stocking supplies.
Jersey MikeDes Moines, IA
Sandwich Maker/Clerk
04.2020 - 07.2020
Job overview
- Maintained a clean working area to provide a hygienic dining experience
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Operated cash registers, handled money, and provided change when necessary.
- Greeted customers in a friendly manner and answered questions about menu items.
Arco/AmPmSilverdale, WA
Gas Station Attendant / Kitchen Cook
12.2018 - 11.2019
Job overview
- Maintained cleanliness standards consistently while performing various duties including customer service, cashier responsibilities, and food preparation tasks.
- Maintained a clean and organized work environment
- Operated cash register to process customer transactions accurately and efficiently.
NannyBremerton, WA
Self Employed
02.2018 - 05.2019
Job overview
- Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime
- Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
- Maintained a safe environment by following all safety protocols set by parents or guardians.
Sodexo
Cafe/Cook
08.2016 - 06.2017
Job overview
- Ensured products were consistently cooked/prepared at correct temperatures, meeting quality standards for service.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prepared and cooked menu items according to recipes, ensuring proper portion size and quality of food.
WalmartHooksett, NH
Cashier/Customer Service Representative
01.2015 - 11.2015
Job overview
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Wendys RestaurantHooksett, NH
Crew Member
04.2012 - 08.2014
Job overview
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Red CrossConcord, NH
Licensed Nursing Assistant from Nursing Assistance
09.2017
University Overview
- Completed 60 hours of hands-on training/ 80 hours of in class time
- Received certificate upon completion and passing a clinical trial. Passed my exam with a 98% and 95% for the clinical exam.
Belmont High SchoolBelmont, NH
High School Diploma
06-2012
Skills
- Microsoft Word
- PowerPoint
- Excel
- Customer Service
- Answering/Transferring Phone Calls
- OSHA Trained
- LNA Certified
- CPR/AED Certified
- Food Handlers Permit
- Workforce Management
- Budget Control
- Customer Relationship Management (CRM)
- Staff Training and Development
- Time Management
Leadershiproles
- Reach the Beach, Helped organize and run rest point 17 for runners during a 200-mile relay race.
- Girl Scouts, Was a troop leader as well as a camp leader in the summer of 2012, to direct a group of five girls with summer activities.
- American Red Cross, Helped direct blood drives and donated multiple times.
Affiliations
- Social media influencer
- Book club member
- Avid trail hiker
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePersonal development programsWork from home optionPaid time offPaid sick leaveHealthcare benefitsCertification
Servesafe Certified, Nouria Energy Corp. - 07/2022
Accomplishments
- Supervised team of 9 staff members.
- Promoted to Manager for Dominos after only 4 months for exceptional performance.
- Completed assistant manager training program for Nouria Energy Corp.
- 3 videos created and submitted by my self to be used as advertising for Nouria Energy Corp.
- Promoted to Assistant Manager for Nouria Energy Corp. after only 1 year of working for the company for exceptional performance.
Timeline
Manager / Insider Expert
Dominos
04.2024 - Current
Assistant Manager/ Trainer
Nouria/Mobil convenience
05.2021 - Current
Sandwich Master
Jimmy Johns
08.2020 - 10.2020
Sandwich Maker/Clerk
Jersey Mike
04.2020 - 07.2020
Gas Station Attendant / Kitchen Cook
Arco/AmPm
12.2018 - 11.2019
Self Employed
Nanny
02.2018 - 05.2019
Cafe/Cook
Sodexo
08.2016 - 06.2017
Cashier/Customer Service Representative
Walmart
01.2015 - 11.2015
Shift Leader
Dunkin’ Donuts
01.2015 - 06.2021
Crew Member
Wendys Restaurant
04.2012 - 08.2014
Red Cross
Licensed Nursing Assistant from Nursing Assistance
Belmont High School
High School Diploma
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