Nicole Gendrau
Randolph,NJ
Summary
Knowledgeable Tenant Services Coordinator touting five years of expertise handling multitude of daily issues with exceptional poise. Tactful individual liaising with vendors, tenants, management staff and outside contractors. Promoting exemplary skills in preparing in-depth reports, writing memos and scheduling services.
Overview
8
8
years of professional experience
Work History
Tenant Service Coordinator
Newmark
Morristown, NJ
10.2017 - Current
- Acted as professional liaison between tenants and personnel in management office.
- Maintained positive relationships with tenants and vendors.
- Maintained all vendor & tenants COIs.
- Processed all incoming invoices.
- Created and maintained all purchases orders.
- Worked closely with the client on construction projects from purchase orders, invoicing and budgeting.
- Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup.
- Administered property-related budgets, reviewed invoices and tracked costs as per our service contracts.
- Prepared service contracts.
- Supervised daily operations of property in accordance with corporate policies and procedures.
- Communicated effectively with owners, tenants and on-site associates.
Concierge
Planned Companies
Morristown, NJ
01.2014 - 09.2017
- Maintained front desk's concierge book to make sure every visitor signed in and out.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions.
- Opened up loading dock doors and escorted vendors to where they were making deliveries to.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Associate of Science - Occupational Therapy
Broward College
Fort Lauderdale, FL07.2013
High School Diploma -
Hollywood Hills High School
Hollywood, FL05.2011
Skills
- Verbal and Written Communication
- Monthly Fee and Payment Collection
- Data Entry
- Maintenance Requests
- Telephone Etiquette
- Access Card System Oversight
- Overseeing Schedules
- Lease Filing
- Social Media Engagement
- Spreadsheet Tracking
Timeline
Tenant Service Coordinator
Newmark
10.2017 - Current
Concierge
Planned Companies
01.2014 - 09.2017
Associate of Science - Occupational Therapy
Broward College
High School Diploma -
Hollywood Hills High School
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