Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Gibson

Jacksonville,FL

Summary

Meticulous Business Operations Associate offering 5 years of financial management and business operations knowledge, including data analysis and database management. Well-versed in monitoring operational performance and implementing corrective actions to improve efficiency and productivity.

Overview

7
7
years of professional experience

Work History

Business Operations Associate

Aerotek, Inc
02.2022 - Current
  • Contributed to company's earnings in 2023 of 12.3B by processing revenue of approx. 6.1M in financial assets.
  • Collaborated closely with sales teams to identify potential leads in market, resulting in increased revenue generation opportunities.
  • Developed and distributed reports to inform management and stakeholders.
  • Boosted customer satisfaction rates by addressing inquiries promptly and providing exceptional service.
  • Analyzed financial data to identify trends and areas for improvement in budget planning and resource allocation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Enhanced team productivity through effective communication, collaboration, and time management strategies.

Financial Service Specialist

Truist
05.2019 - 02.2022
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter
  • Oversee flow of cash or financial instruments
  • Perform routine bank telling tasks including making deposits, withdrawals, transfers, cash advances, receiving loan payments, and cashing checks
  • Maintain two drawers for each bank (SunTrust and BB&T), and each vault.
  • Advised clients on financial matters and recommended investments.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Responded to inquiries from clients and provided financial advice to drive fiscal growth.
  • Acquired certification to become public notary.

Sales Lead

Aeropostale
04.2017 - 05.2019
    • Priced merchandise, stocked shelves, and took inventory of supplies
    • Helped drive sales goals and achieve monthly quotas
    • Coached employees in successful selling methods and specific role-oriented tasks.

Leasing Agent

American Campus Communities Inc
10.2016 - 03.2017
  • Maintained apartment complex's 92% occupancy status while personally achieving 90%-95% applicant-to-leased resident rate
  • Accepted incoming and outbound calls for future/current residents to schedule tours
  • Gave informative tours on-property and supervised property updates/inspections
  • Responsible for social media activity for marketing and advertising for American Campus Communities.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Education

Bachelor of Arts - Anthropology

University of North Florida
Jacksonville, FL
12.2020

Associate of Arts - General Studies

Florida State College at Jacksonville
Jacksonville, FL
08.2017

Skills

  • Employee Relations
  • Microsoft Office
  • Organization
  • POS System knowledge
  • Data Management/Analysis
  • Verbal and written communication
  • Process Analysis
  • Sales operations
  • Cost Reduction
  • Contract Negotiation
  • Report creation
  • Audit reporting
  • Remote Office Availability

Timeline

Business Operations Associate

Aerotek, Inc
02.2022 - Current

Financial Service Specialist

Truist
05.2019 - 02.2022

Sales Lead

Aeropostale
04.2017 - 05.2019

Leasing Agent

American Campus Communities Inc
10.2016 - 03.2017

Bachelor of Arts - Anthropology

University of North Florida

Associate of Arts - General Studies

Florida State College at Jacksonville

Similar Profiles

CREATE PROFILE
Nicole Gibson