Summary
Overview
Work History
Education
Skills
References
Timeline
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Nicole Gill

Indianapolis,IN

Summary

Dynamic and detail-oriented professional with extensive experience in housekeeping and customer service at Rosegate Village. Proven ability to maintain high sanitation standards while effectively managing time and training new staff. Skilled in cleaning techniques and fostering positive relationships with residents, ensuring a welcoming environment.

Overview

3
3
years of professional experience

Work History

Bartender

Beef & Boards
Indianapolis, Indiana
03.2023 - Current
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in training new bartenders on drink preparation and customer service skills.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Processed customer orders accurately and efficiently using POS systems.

Housekeeper

Rosegate Village
Indianapolis, Indiana
06.2024 - 12.2024
  • Kept work areas neat and organized at all times while adhering to safety regulations.
  • Removed trash from all guest rooms on a daily basis.
  • Transported soiled linens from guest rooms to laundry area for cleaning.
  • Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
  • Reported maintenance issues to the supervisor immediately.

Housekeeping and Laundry Attendant

Greenwood Meadows
Greenwood, IN
03.2023 - 02.2024
  • Maintained cleanliness and organization in resident rooms and common areas.
  • Operated laundry equipment to wash, dry, and fold linens and resident clothing.
  • Followed safety protocols for using cleaning chemicals and equipment.
  • Assisted residents with special requests related to housekeeping services.
  • Restocked supplies in housekeeping closets and laundry areas as needed.
  • Reported maintenance issues promptly to ensure a safe environment for residents.
  • Provided friendly customer service while interacting with residents and staff members.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.

Education

High School Diploma -

Ivy Tech Community College of Indiana
Indianapolis, IN
06-1998

Skills

  • Time management
  • Attention to detail
  • Housekeeping
  • Cleaning techniques
  • Laundry operation
  • Customer service
  • Sanitation standards

References

References available upon request.

Timeline

Housekeeper

Rosegate Village
06.2024 - 12.2024

Bartender

Beef & Boards
03.2023 - Current

Housekeeping and Laundry Attendant

Greenwood Meadows
03.2023 - 02.2024

High School Diploma -

Ivy Tech Community College of Indiana