Nicole Golston

, To secure a position in a purposeful company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement. Skilled in orchestrating exceptional consulting and client relationships, expert in technical skills in addition to excellent communication, interpersonal, and analytical skills Willing to take calculated risks, to deliver results by surpassing monthly and annual goals. Cordial Patient Access Specialist with customer service skills in all interactions with external and internal customers. Social and communicative with high regard for sensitive and confidential information. A clear understanding of HIPAA rules and insurance protocols. Capable Patient Representative dedicated to providing superior support for patients needing reliable information regarding insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivable at a large medical facility and achieved a 95% repayment rate. Excellent communication skills and an empathetic nature enabled the achievement of positive outcomes. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Bringing 10 years of relevant work experience to a team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Customer service position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Cordial Patient Access Specialist with customer service skills in all interactions with external and internal customers. Social and communicative with high regard for sensitive and confidential information. A clear understanding of HIPAA rules and insurance protocols. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

• Achieved 95% score by completing daily task with accuracy and efficiency.
• Achieved 95% score through effectively helping with the team achieve high review scores.