NICOLE GOMEZ BRAVO
Sandy,UT
Summary
Highly efficient analyst well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
12
12
years of professional experience
Work History
SRU Associate
Morgan Stanley
2023.10 - Current
- When onboarding, only trained for 3-weeks instead of the regular 5-weeks that most associates need to learn company systems.
- Review client transactions for accuracy and for appropriate documentation.
- Top performer in quality and processing times.
- Chosen among 140+ employees to cross train in expense team.
- Apply firm policies to process field professional expenses.
Accounts Fulfillment Specialist
Tickets Junky
2022.06 - 2023.04
- Fulfilled more than 5000 customer orders without errors.
- Worked as a team to enhance processes and mechanisms.
- Updated customer records and purchase history.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
International Benefits Business Analyst II (HR benefits)
DMBA
2020.05 - 2022.01
- Responsible for the Asia-Pacific area working directly with managers and employees (200+ people).
- Prepared reports and gathered data to improve customer experience.
- To-go person for various programs and products.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Statistics Intern and Student Assistant
BYU Salt Lake Center
2019.08 - 2020.04
- Analyzed data that improved center usability.
- Created statistical reports and presentations used by center administrators.
- Built relationships with students and faculty.
Research Assistant
Genealogy and Family History Center
2017.09 - 2019.04
- Process improvement by creating an efficient system to check for duplicate records in the data
- Finished a project that was meant to last a month in less than 2 weeks.
- Met deadlines and accomplished the center goal by finishing all the collections by the end of April 2019.
- Also worked at the center from 01/2013 to 11/2013.
Surveyor
Institute of Statistics (Chilean Government)
2012.06 - 2012.12
- Entered over 1,000 surveys into the system in 1 week.
- Organized a structure that required only one worker instead of 10.
- Only employee that was not let go after the project ended.
Education
B.S., Applied Statistics and Analytics -
Brigham Young University
Provo, UT01.2020
Skills
- Statistical programming languages
- Attention to Detail
- Computer Skills
- Research abilities
- Bilingual in Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
SRU Associate
Morgan Stanley
2023.10 - Current
Accounts Fulfillment Specialist
Tickets Junky
2022.06 - 2023.04
International Benefits Business Analyst II (HR benefits)
DMBA
2020.05 - 2022.01
Statistics Intern and Student Assistant
BYU Salt Lake Center
2019.08 - 2020.04
Research Assistant
Genealogy and Family History Center
2017.09 - 2019.04
Surveyor
Institute of Statistics (Chilean Government)
2012.06 - 2012.12
B.S., Applied Statistics and Analytics -
Brigham Young University
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