Nicole Gonzales
Bloomington,IL
Summary
Dynamic professional with a robust background in graphic design, customer service, and mass communications. Aims to foster a positive working environment through competence and genuine friendliness.
Overview
10
10
years of professional experience
Work History
Contract Graphic Designer
Sherwin Williams Co, McLean County
05.2023 - 01.2026
- Designed visually compelling graphics for marketing campaigns, enhancing brand visibility and engagement.
- Clients included: Erica Larkin (Local Politician), Sherwin Williams Champaign, Gingerbread House Bloomington, and others.
- Utilized Adobe Creative Suite to create high-quality visual content for print and digital media.
- Conducted thorough reviews of design projects to ensure consistency with brand guidelines and standards.
Sales Associate /Content & Social Media Manager
Gingerbread House Toys
09.2022 - 04.2023
- Provided friendly assistance to a varied clientele in choosing the right products for various events and people.
- Monitored inventory levels regularly, identifying trends to assist in restocking decisions and minimizing shortages.
- Resolved customer questions and concerns promptly, contributing to increased loyalty and positive reviews.
- Analyzed sales data to identify top-selling products, informing strategic merchandising for an optimized inventory.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Circulation and Outreach
Bloomington Public Library
08.2020 - 12.2021
- Kindly and effectively supported patrons in finding relevant literature/media to suit their needs and inquiries.
- Utilized Polaris databases to maintain inventory, accounts status's, and managing ILLs from a variety of sources.
- Establish new patron accounts, validate district information, report claims on damaged and lost materials.
- Performed community outreach with the library "book mobile" to ensure broad access to quality literature.
- Repaired books and various media such that they can be returned to circulation.
Disney Cast-Member
Walt Disney World
02.2016 - 09.2017
- Professionally and enthusiastically assisted thousands of guests every shift while maintaining a “magical” and professional persona at all times.
- Performed a variety of tasks including attraction safety, merchandise sales, clerical support, character attendance, and park entrance/exit flow control.
- Assisted in training new cast members on operational procedures and safety protocols.
Education
Bachelor of Arts - Communication Studies
Eastern Illinois University
Charleston, IL05-2021
Skills
- Graphic design
- Adobe Photoshop, inDesign, After
Effects & Premiere Pro - Polaris databases
- Supply chain management
- Microsoft suite
- AV production
Timeline
Contract Graphic Designer
Sherwin Williams Co, McLean County
05.2023 - 01.2026
Sales Associate /Content & Social Media Manager
Gingerbread House Toys
09.2022 - 04.2023
Circulation and Outreach
Bloomington Public Library
08.2020 - 12.2021
Disney Cast-Member
Walt Disney World
02.2016 - 09.2017
Bachelor of Arts - Communication Studies
Eastern Illinois University