Nicole Gonzalez
Abilene
Summary
Dynamic professional with a proven track record at Air Compressor Solutions, excelling in client relationship building and organizational skills. Successfully reduced equipment downtimes and enhanced customer satisfaction through proactive communication and meticulous record-keeping. Adept at multitasking and ensuring operational efficiency, consistently delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Rental Coordinator
Air Compressor Solutions
01.2025 - Current
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
ER Registration Clerk
Odessa Regional Medical Center
07.2024 - 09.2024
- Promoted patient safety by verifying demographic information, allergies, and medication history during initial registration process.
- Consistently exceeded performance metrics related to speed, accuracy, and customer service within the ER Registration Clerk role.
- Improved patient care by effectively communicating with medical professionals regarding patient information.
- Served as a reliable resource for patients and their families, providing clear explanations of procedures and addressing any questions or concerns.
Dental Receptionist
Simply Dentistry
07.2023 - 07.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Education
Milan High School
Milan, MISkills
- Multitasking proficiency
- Scheduling and planning
- Client relationship building
- Office management
- Document preparation
- Rental agreement
- Time management
- Teamwork and collaboration
- Attention to detail
- Reliability
- Organizational skills
Timeline
Rental Coordinator
Air Compressor Solutions
01.2025 - Current
ER Registration Clerk
Odessa Regional Medical Center
07.2024 - 09.2024
Dental Receptionist
Simply Dentistry
07.2023 - 07.2024
Milan High School
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