NICOLE GONZALEZ
Bangor,PA
Summary
Warehouse & Manufacturing Operations Leader with 4+ years of experience improving efficiency, safety, and output in high-volume environments. Proven record of increasing productivity by 20%+, reducing errors by 15%, and improving on-time delivery to 98% through lean manufacturing and process optimization. Experienced in leading teams of 20–40 employees, managing inventory accuracy above 99%, and consistently meeting production KPIs while maintaining a strong safety culture.
Overview
5
5
years of professional experience
Work History
MANUFACTURING SUPERVISOR
Golden Touch Imports
Bethlehem, PA, USA
11.2020 - 12.2025
- Managed warehouse operations, inventory control, and staff performance
- Implemented automated sorting and new tracking procedures to reduce discrepancies
- Utilized AS400 for inventory accuracy and order processing
- Coordinated dispatch, routes, suppliers, and logistics partners
- Trained and developed staff to improve efficiency and morale
MANUFACTURING SUPERVISOR
Golden Touch Imports
Bethlehem, PA, USA
11.2020 - 12.2025
- Managed warehouse operations, inventory control, and staff performance
- Implemented automated sorting and new tracking procedures to reduce discrepancies
- Utilized AS400 for inventory accuracy and order processing
- Coordinated dispatch, routes, suppliers, and logistics partners
- Trained and developed staff to improve efficiency and morale
CASHIER TEAM LEAD
Family Dollar
Bethlehem, PA, USA
01.2024 - 11.2025
- Supervised and trained cashier team
- Managed cash handling, schedules, and inventory accuracy
- Resolved customer issues to enhance satisfaction
CASHIER TEAM LEAD
Family Dollar
Bethlehem, PA, USA
01.2024 - 11.2025
- Supervised and trained cashier team
- Managed cash handling, schedules, and inventory accuracy
- Resolved customer issues to enhance satisfaction
SHIPPING & RECEIVING CLERK
Romeo & Layla Warehouse
Edison, NJ, USA
11.2021 - 09.2024
- Processed inbound/outbound shipments with WMS
- Operated forklifts and material-handling equipment safely
- Coordinated with carriers and suppliers
- Maintained accurate records and trained new employees
SHIPPING & RECEIVING CLERK
Romeo & Layla Warehouse
Edison, NJ, USA
11.2021 - 09.2024
- Processed inbound/outbound shipments with WMS
- Operated forklifts and material-handling equipment safely
- Coordinated with carriers and suppliers
- Maintained accurate records and trained new employees
Education
Middlesex County College - Psychology
Middlesex County College
Edison, NJ05.2024
High School Diploma - undefined
New Brunswick High School
New Brunswick, NJ05.2019
Skills
Cost Reduction
Labor Optimization
Cross-Training
Workforce Development
KPI Management
Performance Management
Lean Manufacturing
Process Improvement
Team Leadership
Training
Safety
Quality
Compliance
Languages
English
Spanish
Timeline
CASHIER TEAM LEAD
Family Dollar
01.2024 - 11.2025
CASHIER TEAM LEAD
Family Dollar
01.2024 - 11.2025
SHIPPING & RECEIVING CLERK
Romeo & Layla Warehouse
11.2021 - 09.2024
SHIPPING & RECEIVING CLERK
Romeo & Layla Warehouse
11.2021 - 09.2024
MANUFACTURING SUPERVISOR
Golden Touch Imports
11.2020 - 12.2025
MANUFACTURING SUPERVISOR
Golden Touch Imports
11.2020 - 12.2025
Middlesex County College - Psychology
Middlesex County College
High School Diploma - undefined
New Brunswick High School