NICOLE GONZALEZ LOPEZ
Army National Guard
Conroe
8
years of professional experience
Results-driven Financial Management Technician with 5 years of military finance experience. Expertise in payroll processing, financial operations coordination, and maintaining accurate records. Background in government financial management, accounts payable and receivable, and audit support. Bilingual in English and Spanish, with strong organizational and problem-solving abilities, ensuring compliance with financial policies.
Work History
Payroll Tech
4 Years 9 Months- Primary Duties:
- - Calculate and submit pay issues (Supplementals, Individuals, and Recoupments)
- - Coordinate pay closeout.
- - Pick up/ distribute checks to soldiers.
- - Resolved soldiers' questions regarding travel reimbursements, ensuring clarity and timely information
- - Received and investigated soldiers' pay discrepancies to ensure accurate and timely resolution.
- - Ensured timely delivery of W2 forms to employees to comply with tax regulations.
- - Conduct bi-yearly Finance Briefs
- - Receive and forward direct deposit request to State
- - Request missing W2s & Paystubs
- - Conduct RRSOI procedures (updated signal chat, attending RRSOI, Coordinate with team housing for SMs Lodging etc.)
- Secondary Duties:
- - Acquired and organized service member orders to ensure accurate documentation.
- - Conducted weekly JPERSTAT QA/QC to maintain data integrity and accuracy
- - QA/QC Travel Vouchers
Financial Management Technician - MOS 36B
6 Years 10 Months- Managed financial duties including budgeting, disbursing, and accounting for government funds. Facilitated timely payments to vendors and contractors. Collaborated with government officials to balance budget, ensuring uninterrupted operations of Army National Guard. Payroll, accounts payable and receivables, financial audits, distribute Basic Allowance for Housing (BHA)/Basic Allowance for Subsistence (BAS), leave/vacation audits, reports for expenditures and end of day cash drawer balance.
- Managed financial transactions and ensured accuracy in accounting records.
- Analyzed budget reports to identify discrepancies and recommend corrective actions.
- Oversaw procurement processes, ensuring compliance with regulatory standards.
Server
1 Year 9 Months- Delivered exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently while maintaining high service quality during peak hours.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new staff on menu items, service standards, and operational procedures.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Night cleaner
11 Months- Performed cleaning tasks including trash removal, vacuuming, sweeping, mopping, and surface cleaning.
- Applied cleaning solutions to effectively remove stains and maintain surfaces in pristine condition.
- Utilized appropriate cleaning solutions to ensure surfaces were free of stains and dirt.
- Maintaining the cleanliness of buildings, makes sure buildings are closed securely. Reports any issues, complaints to Supervisor and/or Route Manager.
- Operated cleaning equipment to maintain cleanliness and hygiene standards across facilities.
- Collaborated with team members to streamline cleaning processes for improved efficiency and productivity.
- Implemented waste management procedures to promote sustainability within the building maintenance operations.
- Developed and maintained inventory of cleaning supplies, ensuring availability for daily tasks.
Cashier
1 Year 3 Months- Customer Service, Ensured shelves were stocked to maintain inventory levels and enhance shopping experience., Performed cleaning tasks to maintain store cleanliness and Implemented safety measures to protect customers and staff within the store.. and safety, process monetary transactions with various forms of payment. Executed daily cash deposits into the safe to protect funds during nightly store closures. Resolved issues for irate customers, enhancing customer satisfaction and retention.
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and store navigation.
Education
High School Diploma
Diploma - Financial Management technician
Skills
Data entry
bilingual in Spanish/English
punctual
self-starter
Works independently
trustworthy
strong work ethic
Eager to learn. Army values adherence. High-pressure multitasking.
punctual
minimum supervision to complete tasks
trustworthy
Payroll compliance
strong work ethic
willing to learn new duties as required
Multitasking under high-volume pressure and server experience
Task prioritization
Timeline
Payroll Tech
Operation Lonestar
11.2021 - CurrentRead More
Server
Ruth Chris Steakhouse
02.2020 - 11.2021Read More
Financial Management Technician - MOS 36B
Army National Guard
10.2019 - CurrentRead More
Night cleaner
McLemore Building maintenance
02.2019 - 01.2020Read More
Cashier
Dollar Tree
03.2018 - 06.2019Read More
Fort Jackson
Diploma from Financial Management technician
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Easton High School
High School Diploma
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