Nicole Goodman
Milwaukee
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Food Service / Diet Clerk
Aurora Psychiatric Hospital
01.2023 - Current
- The Diet clerk position includes all of the following: Communicates with dietitian staff about multiple supplement orders to make sure that it is getting delivered to patient at the correct time
- Communicates with patient and or nursing staff on patient needs, Customer service for inpatient and staff
- Specializes in dietary needs for multiple patients with different diets
- Communicates with kitchen staff to also make sure patient is receiving everything within their diet
- Entering multiple menus for patients in hospital
- Ensuring safe tray delivery for patient and making sure patient tray coordinates with patient allergy
Food Service
Froedtert Health
02.2021 - 01.2023
- Prepares trays for hospital patient consumption
- Preparation includes, the accurate weight and or measurement of liquids, solids, fats and proteins to meet the patient's dietary restrictions
- Responsible for proper portioning and safe handling of food
Call Center/Food Service
Ascension Hospital
07.2019 - 10.2020
- Call center- takes calls from customers answering questions or addressing any concerns they may have
- Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems
- Delivery of food to patients, prepping and cleaning
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
Banquet Server
Wisconsin Country Club
06.2017 - 12.2018
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Cashier
Walmart
06.2015 - 07.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High school Diploma -
WASHINGTON HIGH SCHOOL
Milwaukee, WI06.2017
Skills
- Multitasking
- Call Center
- Team Player
- Advanced in fast past Situation
- Epic Knowledge
- Flexibility
- Great at Analyzing situations and making a accurate decision
- Exceptional communication
- Attention to detail
- Adaptability
- Patient Care
- Meal planning expertise
- Food safety protocols
- Motivational skills
- Organizational growth
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Timeline
Food Service / Diet Clerk
Aurora Psychiatric Hospital
01.2023 - Current
Food Service
Froedtert Health
02.2021 - 01.2023
Call Center/Food Service
Ascension Hospital
07.2019 - 10.2020
Banquet Server
Wisconsin Country Club
06.2017 - 12.2018
Cashier
Walmart
06.2015 - 07.2017
High school Diploma -
WASHINGTON HIGH SCHOOL
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