Nicole Gosse
Wabasha,USA
Summary
Professional nursing professional with expertise in medical-surgical care. Skilled in patient assessment, care planning, and post-operative care. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable, adaptable, and proficient in critical thinking and clinical skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA Hospital
Gundersen St. Elizabeth's Medical Center/ Emplify
Wabasha, MN
01.2024 - Current
- Delivered compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented infection control protocols to maintain a safe healthcare environment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Team Lead of Admissions Department
St. Elizabeth's Hospital and Clinics
Wabasha, MN
01.2012 - 01.2025
- Manage medical office staff, Hiring, training, scheduling, promoting team environment
- Scheduling and registration of patient while maintaining confidentiality
- Confirm Insurance eligibility on One Source
- Experienced with Meditech and Kareo Scheduling, Insurance
- Manage purchasing and inventory of supplies
- Training new employees
- Responsible for communicating procedural changes within all departments
- Providing excellent customer service while representing St. Elizabeth’s Medical Center/ Community Clinic
- Responsible for daily banking deposit
- Experience with Excel/ Microsoft Word
ResCare HomeCare
Eau Claire, WI
01.2010 - 01.2012
- Provided compassionate personal care to clients, ensuring comfort and dignity during daily activities.
- Assisted clients with mobility, promoting independence and safety in their home environment.
- Monitored vital signs and health status, reporting changes to healthcare team for timely interventions.
- Trained new staff on best practices for patient care and safety protocols, enhancing team performance.
- Implemented infection control measures, maintaining a safe environment for clients and staff.
- Coordinated medication administration schedules, ensuring adherence to prescribed regimens for optimal health outcomes.
- Documented care provided accurately in client records, facilitating effective communication among the healthcare team.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Enhanced patient comfort by providing compassionate and attentive care.
Care Giver
REM Wisconsin
Eau Claire, WI
01.2008 - 01.2009
- Caring for clients in their home
- Bathing, Feeding, Dressing, ROM, and Cleaning
- Medication Management
- Assisted with Doctor Appointments
- Daily Client charting and communication with RN
CNA
St. Elizabeth’s Home Health
Wabasha, MN
01.2007 - 01.2008
- Client charting and communication with office staff
- Managed diverse clients
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Conducted regular vital signs checks, monitoring patients'' conditions and reporting any changes to medical staff.
- Reduced caregiver burden by providing respite care services that allowed family members time away from caregiving duties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
CNA
St. Elizabeth’s Healthcare Center
Wabasha, MN
01.2004 - 01.2007
- Caring for clients
- Feeding, dressing, bathing, activities, and ROM
- Client charting and maintaining client schedule
Education
High School Diploma -
Alma Area Schools
Alma, WI01.2005
Massage Therapy Degree - undefined
Southeast Technical College
Winona, MN01.2007
Certificate - Certified Nursing Assistant
St. Anne’s of Winona
Winona, MN06.2004
RN Nursing School
MN State College Southeast
Winona11.2025
Skills
- Patient care
- Vital signs monitoring
- Infection control protocols
- HIPAA compliance
- Medical office management
- Staff training and development
- Scheduling and registration
- Insurance verification
- Customer service excellence
- Communication skills
- Team leadership
- Compassionate support
- Client charting
- Time management
- Compassion and empathy
- Basic life support
- Team collaboration
- Infection control practices
- Safety precautions
- Friendly, positive attitude
Accomplishments
- Supervised team members of the patient liaison department
- CNA in long-term care, home health, and hospital
- Completing the last semester of nursing school
- Completed ten weeks of RN internship
- Massage Therapy degree
- High School diploma
Certification
Nursing Assistant
CNA Licensing
Languages
English
Full Professional
Timeline
CNA Hospital
Gundersen St. Elizabeth's Medical Center/ Emplify
01.2024 - Current
Team Lead of Admissions Department
St. Elizabeth's Hospital and Clinics
01.2012 - 01.2025
ResCare HomeCare
01.2010 - 01.2012
Care Giver
REM Wisconsin
01.2008 - 01.2009
CNA
St. Elizabeth’s Home Health
01.2007 - 01.2008
CNA
St. Elizabeth’s Healthcare Center
01.2004 - 01.2007
Massage Therapy Degree - undefined
Southeast Technical College
RN Nursing School
MN State College Southeast
High School Diploma -
Alma Area Schools
Certificate - Certified Nursing Assistant
St. Anne’s of Winona