Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nicole Govan BSN, RN

University Health System
San Antonio,Tx
1
Certification
14
years of professional experience

Registered Nurse with 14 years of experience in case management, service coordination, pediatric home health, and neonatal critical care. Experienced in comprehensive patient assessments, care planning, utilization of community resources, interdisciplinary collaboration, patient advocacy, and coordination of services across the continuum of care. Proven ability to manage complex caseloads, develop individualized care plans, ensure regulatory compliance, and improve patient outcomes through evidence-based, patient-centered care.

Work History

Registered Nurse, Service Coordination

3 Years 3 Months
University Health System | 2023.06 - Current
  • Conduct comprehensive assessments to identify patient needs, barriers to care, and available resources.
  • Develop and implement individualized service plans to improve health outcomes and patient satisfaction.
  • Coordinate care among providers, specialists, insurers, and community agencies.
  • Facilitate access to medical, behavioral health, and social support services.
  • Monitor patient progress and adjust care plans based on changing needs.
  • Maintain accurate documentation and ensure compliance with organizational and regulatory standards on a 175 member caseload.

Registered Nurse, NICU II

1 Year 5 Months
Mission Trails Baptist Hospital | 2024.01 - 2025.06
  • Provided specialized neonatal care in a high-acuity environment with ratios at 1:2 and 1:3 maximum based on severity of patient needs.
  • Collaborated with multidisciplinary teams to implement individualized care plans.
  • Educated families regarding treatment plans, discharge needs, and ongoing care requirements.
  • Utilized clinical judgment to identify changes in patient condition and coordinate appropriate interventions.

Pediatric Home Health Nurse

11 Years 6 Months
Branding Hearts Home Health / Care Options for Kids | 2012.07 - 2024.01
  • Managed long-term care needs for medically complex pediatric patients in a 1:1 home settings.
  • Coordinated services with physicians, therapists, families, and community providers.
  • Developed and implemented individualized care plans based on physician orders and patient goals.
  • Conducted ongoing assessments and documented patient progress and outcomes.
  • Provided caregiver education and advocacy to support safe, effective home care.
  • Maintained continuity of care across multiple home health agencies while supporting long-term patient needs.

Registered Nurse, NICU III

2 Years 5 Months
St. Luke’s Baptist Hospital | 2018.06 - 2020.11
  • Collaborated with neonatologists and interdisciplinary teams to optimize patient outcomes.
  • Participated in care planning, discharge preparation, and family education.
  • Responded to neonatal emergencies and provided critical care interventions. Ratio settings 1:1, 1:2, 1:3, 1:4 based on severity level.

Licensed Vocational Nurse, Pediatric Home Care

2 Years 2 Months
Christus HomeCare | 2012.07 - 2014.09
  • Delivered skilled nursing care and health education in home settings.
  • Assisted with care coordination and monitoring of patient health status.

Education

Bachelor of Science in Nursing

Grand Canyon University | Phoenix, AZ | 08.2021

Associate of Applied Science in Nursing

San Antonio College | San Antonio, TX | 05.2014

Licensed Vocational Nurse Certificate

Galen College of Nursing | San Antonio, TX | 03.2012

Skills

Case Management & Care Coordination
Comprehensive Patient Assessment
Care Plan Development & Implementation
Transitional Care & Discharge Planning
Patient & Family Education
Interdisciplinary Team Collaboration
Chronic Disease Management
Clinical Documentation & Regulatory Compliance
Patient Advocacy & Quality Improvement
Caseload Prioritization & Time Management
Community Resource Navigation

Certification

  • Registered Nurse (RN), Texas – Expires 12/2026
  • Basic Life Support (BLS) – Expires 06/2028
  • STABLE Certification

Timeline

Registered Nurse, NICU II

Mission Trails Baptist Hospital
2024.01 - 2025.06Read More

Registered Nurse, Service Coordination

University Health System
2023.06 - CurrentRead More

Registered Nurse, NICU III

St. Luke’s Baptist Hospital
2018.06 - 2020.11Read More

Pediatric Home Health Nurse

Branding Hearts Home Health / Care Options for Kids
2012.07 - 2024.01Read More

Licensed Vocational Nurse, Pediatric Home Care

Christus HomeCare
2012.07 - 2014.09Read More

Grand Canyon University

Bachelor of Science in Nursing
Read More

San Antonio College

Associate of Applied Science in Nursing
Read More

Galen College of Nursing

Licensed Vocational Nurse Certificate
Read More
Nicole Govan BSN, RN