Nicole G. Patterson

• Experience with multiple systems, including Epic, WellSky, InterQual, Word, and Excel.
• Maintained confidentiality and adhered to professional ethics and standards.
• Developed trusting relationships with social services, health care providers and governmental agencies.
• Educated clients and their families about their rights and available community resources.
• Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
• Advocated for clients by obtaining information regarding treatment options and clinical status.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Identified needs of customers promptly and efficiently.
• Advised staff members on effective strategies for working with challenging client behaviors.
• Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
• Participated in interdisciplinary team meetings to discuss treatment options.
• Participated in regular team meetings and in-house training sessions to boost group effectiveness.
• Collaborated with medical professionals to coordinate treatment plans for clients.
• Developed and maintained relationships with community resources and service providers.
• Advocated on behalf of clients to secure necessary services and support.

• Observed strict safety measures, including checking medication dosages before administration to patients.
• Collaborated with teachers and other staff members to ensure a safe learning environment for students.
• Administered medications, and monitored patient reactions.
• Conducted screenings for vision, hearing, growth, and physical development.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Reported pertinent information to authorities in cases of child endangerment, neglect or abuse.
• Advised parents and guardians about their child's health status at school or home.
• Inventoried and ordered medical or office supplies or equipment.
• Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Monitored infection control procedures to verify facility-wide health and safety.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Provided direct health care services to students involving triage, evaluation, and first aid care for illness and injury.
• Administered and supervised administration of prescription medication to students.
• Applied sound decision-making process to school nursing practice.
• Reviewed and updated existing protocols for various health-related topics such as allergies or asthma attacks.
• Maintained accurate records of student health information.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

• Administrative responsibilities include overseeing other nurses in the district.
• Created and implemented policies and procedures manual for the school district.
• Provided staff training sessions to prepare for emergency situations.
• Member of the Wellness Committee.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Facilitated communication between physicians, hospitals, social service agencies, and other providers involved in a patient's care plan.
• Administered medications and treatments directly to patients following physician prescriptions and instructions and standard nursing techniques.
• Organized and managed health care services in the district, including developing individual treatment plans for patients.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Provided emotional support to patients and their families during difficult times.
• Maintained accurate records of patient information using electronic health record systems.
• Performed physical assessments such as vital signs, height, weight measurements, head-to-toe assessments, and vision, hearing screenings.
• Actively participated in multidisciplinary team meetings to discuss patient cases and develop treatment plans.

Community Medical Associates - RN - Clinical Resource Nurse

• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Provided direct nursing care to patients, including administering medications, and wound care.
• Provided emotional support and counseling to patients and their families.
• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Advocated for patients by supporting and respecting basic rights, values, and beliefs.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Educated patients on health maintenance, disease prevention, and treatment options.
• Administered medications, tracked dosages, and documented patient conditions.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Concord Endoscopy/Ambulatory Care Center – RN

• Monitored patients after a procedure, answered questions, and provided home care strategies.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
• Maintained accurate documentation of patient records in accordance with HIPAA regulations.

Employee/Occupational Health – RN

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Employee health screenings.
• Performed drug testing screenings.

5 South Medical/Orthopedics – RN

• Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
• Assisted doctors during medical procedures.
• Collaborated with physicians in developing patient-specific treatment plans.
• Ensured compliance with infection control policies and procedures.
• Counseled patients on lifestyle changes that could improve their overall health outcomes.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Advised family members on the best course of action for their loved ones' healthcare needs.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Managed complex cases involving multiple diagnoses or treatments.
• Created, implemented and evaluated patient care plans with medical team.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.