Nicole Grano
Langhorne,PA
Summary
Self-motivated and success driven professional with a goal to bring value to a company and the people who make up the organization! Looking for a part-time position.
Overview
9
9
years of professional experience
Work History
HR Recruiter
Woods Services
Langhorne, PA
01.2024 - Current
- Developed and implemented recruiting plans to meet staffing goals.
- Conducted interviews with potential candidates, evaluated their qualifications and made hiring decisions.
- Collaborated with department managers to identify recruitment needs and develop job postings.
- Reviewed resumes and applications to determine which candidates met the position criteria.
- Source qualified candidates through online job boards, social media networks, referrals.
- Assisted in creating a positive candidate experience by providing timely updates throughout the recruitment process.
Hostess, Service Assistant
P.F. Chang's
Freehold, NJ
11.2020 - 06.2024
- Acted as a first point of contact for guests
- Seated guests and managed the seating chart, as well as monitoring restaurant activity and dining flow
- Responded to guests in a timely, polite, and friendly manner
- Managed and arranged reservations
- Aided in the flow of service
- Managed both front and back of house operations.
National Healthcare Recruiter
Genie Healthcare
East Windsor, NJ
12.2022 - 01.2024
- Experience staffing through Aya, Medical Solutions, CareerStaff/Stafferlink, Healthtrust, FocusOne, AHSA, Medefis, Qualivis, Right sourcing, Cross Country, and Direct accounts
- Used Vivian, Indeed, Linked-in, and Gypsy Nurse (Facebook) to find qualified nurses and healthcare professionals
- Filled 8-26 week contracts
- Staffed Hospitals (Crisis response and general specialties), Nursing homes, correctional facilities and LTC facilities
- Work with RN's, LPN's, CNA's, and Allied professionals to fill contracts and per diem positions
- Screened and interviewed candidates
- Conducted resume workshops before submitting profiles to account managers
- Successfully placed candidates across the US in a variety of states and specialties
- Hit weekly KPIs and exceeded monthly quotas within the first 30 days of hire
- Contacted qualified candidates who were found through candidate pipelines, referrals, or job fairs
- Did everything from sourcing and interviewing to writing offer letters
- Scheduled interviews and meetings.
Executive Assistant Director of Recruitment
Northwestern Mutual
Wall Township, NJ
06.2022 - 12.2022
- Internship
- Recruited for Finance and Legal professionals
- Scheduled meetings, interviews, company outings, and travel events
- Performed executive assistant duties and managed the calendar of the Director of recruitment and CEO
- Conducted phone screens, reference checks, and interviews daily
- Sourced resumes through linked-in, Zip-recruiter, indeed, and career fairs
- Performed referral meeting with reps and clients in order to grow our business
- Conducted the onboarding process with candidates as their initial point of contact
- Managed hiring and retention processes, as well as social media
- Acting as main recruiter while sharing duties with the director of recruiting for the firm
- Well versed in Bullhorn, Indeed, excel, word, PowerPoint and outlook
- Full Cycle recruiting
- Conducted thorough background checks
- Oversaw the recruitment team, as well as the training, mentoring, and development of new advisors.
Information Specialist
Liberty Mountain Resort
Fairfield, PA
01.2022 - 06.2022
- Seasonal position held while finishing college
- Was in charge of collecting, sorting, distributing, and sending mail and packages
- Gathered and prepared documentation and reports for office meetings, distribution, and filing
- Organized and booked staff and visitor travel accommodations, including vouchers, agendas, and transportation.
Sales Management Trainee
Footprints Floors
Jackson, New Jersey
05.2021 - 09.2021
- Internship
- Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
- Kept track of the performance of the sales team, analyzed sales data, and reported findings to the area managers
- Met established KPIs for the company, regional team, and individual performance through teamwork and customer focus
- Sales/service, called on customers to quote job orders for the flooring business, measured jobs, and helped compile quotes
- Hostess, Service assistant.
Sales Associate
Pier 1 imports
Freehold, NJ
04.2020 - 08.2020
- Held the position to help the business while it was closing, aided in end of season sales before the business closed its doors
- Acted as a main cashier, managing large sums of money while keeping consistent organization
- Analyzed and processed product return in addition to assisting customers on and off the sales floor
- Trained and developed new sales team associates at the cash register in staying detail oriented and efficient
- Used upselling techniques and offered product and service consultations
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
Property Manager Representative
CNJ Home Buyers
Jackson, NJ
05.2018 - 04.2020
- Position was held throughout college and when home on breaks
- Oversaw work done by 2 team members to ensuring efficiency when looking for possible properties to flip and time management among employees
- Monitored social media and online sources for industry trends
- Surveyed properties in the territory of New Jersey to determine if the property would be a good candidate for CNJ Home Buyers to buy, flip, remodel, and sell
- Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets
- Kept track of the progress of construction and maintenance projects and alerted the appropriate people when there were any updates, delays, or schedule changes.
Sales Associate
Polo Ralph Lauren
Jackson Township, NJ
04.2017 - 08.2018
- Acted as a main cashier at the Polo outlets store, managing large sums of money while keeping consistent organization
- Analyzed and processed product return in addition to assisting customers on and off the sales floor
- Trained and developed new sales team associates at the cash register in staying detail oriented and efficient
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
Information Specialist
Laurita Winery
Plumsted, NJ
04.2015 - 08.2017
- Conducted tours for the Winery
- Gathered and prepared documentation and reports for office meetings, distribution, and filing
- Answered questions, pointed out important features, and offered details about the winery to visitors
- Trained apprentice guides in customer relations
- Acted as the first point of contact for those visiting the winery
- Worked flexible hours during the summer months (peak seasonal hours for the winery) in a high pace environment
- Gained knowledge in customer service and employee relations.
Education
Master of Science - Forensic Psychology
Grand Canyon University
Phoenix, AZ01.2024
Bachelor of Arts - Business Management and Psychology
Mount St. Mary's University
Emmitsburg, MD01.2022
High School -
Monsignor Donovan High School
Toms River, NJ01.2018
Skills
- Knowledge of healthcare, residential programs, and behavioral health
- Interviewing and onboarding
- Full cycle recruiting and staffing
- Calendar management
- Travel planning
- ATS software
- Sales techniques
- Retail
- New hire orientation
- Administrative assistant
- Candidate pipeline management
- Outbound calling
- Candidate tracking
- Offer letters
- Sourcing
- Cold Calling
- Oversaw the recruitment team, as well as the training, mentoring, and development of new advisors
Timeline
HR Recruiter
Woods Services
01.2024 - Current
National Healthcare Recruiter
Genie Healthcare
12.2022 - 01.2024
Executive Assistant Director of Recruitment
Northwestern Mutual
06.2022 - 12.2022
Information Specialist
Liberty Mountain Resort
01.2022 - 06.2022
Sales Management Trainee
Footprints Floors
05.2021 - 09.2021
Hostess, Service Assistant
P.F. Chang's
11.2020 - 06.2024
Sales Associate
Pier 1 imports
04.2020 - 08.2020
Property Manager Representative
CNJ Home Buyers
05.2018 - 04.2020
Sales Associate
Polo Ralph Lauren
04.2017 - 08.2018
Information Specialist
Laurita Winery
04.2015 - 08.2017
Master of Science - Forensic Psychology
Grand Canyon University
Bachelor of Arts - Business Management and Psychology
Mount St. Mary's University
High School -
Monsignor Donovan High School
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