Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Nicole Greene

Constantia,NY

Summary

Accomplished Assistant Store Manager at Tractor Supply, adept in inventory control and customer engagement, significantly enhancing store operations and customer experience. Leveraged problem-solving and leadership skills to mentor staff and streamline processes, fostering a positive work culture and driving sales growth. Expert in POS systems and staff supervision, consistently achieving and surpassing performance goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Assistant Store Manager

Tractor Supply Company
06.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.


Team Leader

Tractor Supply Company
11.2021 - 06.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Promoted high standard's through personal example to help each member understand expected behavior's and standards.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Team Member

Tractor Supply Company
03.2021 - 11.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.

Store Manager

Joas Pizzeria
03.2013 - 02.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Lead Teacher, Toddler Room

Childtime Learning Center
Syracuse, NY
11.2010 - 02.2013
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Lead Preschool Teacher

LaPetite Academy
Mill Creek, WA
09.2008 - 11.2010
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Assisted and supervised 10 plus children through entire school day.
  • Established strong relationships with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
  • Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Supported the social-emotional development of students by implementing lessons on empathy, communication skills, and conflict resolution.

Teachers Assistant

Perkins Preschool
Seattle, WA
12.2007 - 09.2008
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Education

Associate of Arts - Graphic Design

Cayuga County Community College
Fulton, NY
06.2018

Skills

  • Problem-Solving
  • Customer Service
  • Inventory Control
  • Store Organization
  • Retail Operations
  • Time Management
  • Team Building and Leadership
  • Store Opening and Closing
  • Attention to Detail
  • Store operations
  • POS systems operations
  • Employee Scheduling
  • Hiring and Training
  • Work Planning and Prioritization

Timeline

Assistant Store Manager

Tractor Supply Company
06.2023 - Current

Team Leader

Tractor Supply Company
11.2021 - 06.2023

Team Member

Tractor Supply Company
03.2021 - 11.2021

Store Manager

Joas Pizzeria
03.2013 - 02.2021

Lead Teacher, Toddler Room

Childtime Learning Center
11.2010 - 02.2013

Lead Preschool Teacher

LaPetite Academy
09.2008 - 11.2010

Teachers Assistant

Perkins Preschool
12.2007 - 09.2008

Associate of Arts - Graphic Design

Cayuga County Community College

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Nicole Greene