Nicole Gregersen

• Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
• Identified issues, analyzed information and provided solutions to problems.
• Developed strong communication and organizational skills through working on group projects.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Managed time efficiently in order to complete all tasks within deadlines.

Updated and organized all patient records in the electronic records database. Responded to any requests for records after they met HIPAA guidelines along with sending records for any patient that is referred out after scheduling an apt with the next office. All while filling in at the front desk most days checking in patients entering insurance and collecting copayment

Worked documents from out team que and set them up for review of pre-authorization requests or put referrals into the database as well

Processed records requests according to HIPAA guidelines for Providence Medical Center while taking inbound calls for status