Nicole Gregor
Hooksett,NH
Summary
Detail-oriented and dedicated professional with extensive experience in customer service, healthcare support, and logistics management. Proven ability to provide exceptional service, meet and exceed company goals, and ensure operational excellence. Adept at managing multiple tasks in fast-paced environments, demonstrating strong organizational, communication, and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Clinical Secretary
Dartmouth-Hitchcock Family Practice
12.2021 - Current
- Facilitate patient check-ins and outs, enhancing patient experience and clinic efficiency
- Schedule appointments and manage communication through in-basket requests, improving provider accessibility
- Handle documentation, referrals, and prior authorizations, ensuring compliance and patient care continuity
- Conduct training for new employees, fostering team growth and operational consistency.
Personal Caregiver / Live-in Caregiver
Extended Family
06.2021 - 12.2021
- Delivered comprehensive personal care and health monitoring, enhancing client well-being
- Managed medication, appointments, and daily errands, ensuring comprehensive support
- Maintained household cleanliness and meal preparation, contributing to a healthy living environment.
Ambassador
Amazon
10.2019 - 09.2020
- Led employee training and monitored performance, optimizing warehouse operations
- Managed package logistics, including sorting and repacking, to minimize errors and loss.
Records Clerk
New Hampshire Job Corps
02.2019 - 08.2019
- Coordinated student enrollment and maintained records, supporting educational program integrity
- Organized activities and provided supervision, enhancing student experience and safety.
Education
General Studies -
Manchester Community College
Manchester, NHHigh School Diploma -
Central High School
Manchester, NH01.2015
Culinary Arts Baking and Pastry -
Manchester School of Technology
Manchester, NH01.2015
Skills
- Exceptional customer service and communication
- Strong organizational and time management abilities
- Proficient in medical terminology and health care protocols
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
- Certified in Sanitation and Food Safety
- Experience in training and supervising new employees
- Detail-oriented with a commitment to accuracy and quality
References
Available upon request.
Timeline
Clinical Secretary
Dartmouth-Hitchcock Family Practice
12.2021 - Current
Personal Caregiver / Live-in Caregiver
Extended Family
06.2021 - 12.2021
Ambassador
Amazon
10.2019 - 09.2020
Records Clerk
New Hampshire Job Corps
02.2019 - 08.2019
General Studies -
Manchester Community College
High School Diploma -
Central High School
Culinary Arts Baking and Pastry -
Manchester School of Technology
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