Nicole Gregorio
San Pedro,CA
Summary
Proven DMV Coordinator with a 10 year track record of enhancing operational efficiency at Toyota Motor Sales Inc and Nissan North America by streamlining document verification and data entry processes. Expert in fostering teamwork and collaboration, significantly reducing errors by maintaining high levels of accuracy and precision. Skilled in building strong relationships, ensuring compliance, and improving customer service. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports.
Overview
19
19
years of professional experience
Work History
DMV Lease Coordinator
Nissan North America, Inc.
09.2018 - 06.2024
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Handled DMV titling and registration for all company vehicles.
- Coordinated all vehicle pick ups with Nissan dealerships.
- Used Dealertrack for all transactions.
DMV Coordinator
Toyota Motor Sales Inc.
01.2015 - 09.2018
- Entered data, generated reports, and produced tracking documents.
- Handled titling and registration for all new company vehicles.
- Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
- Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
- Kept up-to-date with changes in DMV policies and procedures, allowing for accurate guidance to customers seeking information or assistance.
- Supported fellow staff members through cross-training initiatives, ensuring seamless coverage during absences.
- Enhanced office organization by maintaining accurate records of all transactions and filing necessary documents.
- Used AVRS for all DMV transactions.
Assistant Manager
California Pro Sports
09.2005 - 07.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored team members to enhance professional development and accountability in workplace.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No Degree - Media Arts Digital Design
Los Angeles Harbor College
Wilmington, CA06.2009
High School Diploma -
San Pedro Senior High School
San Pedro, CA06.2005
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Document Verification
- Title processing
- Filing systems
- Accuracy and Precision
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
Timeline
DMV Lease Coordinator
Nissan North America, Inc.
09.2018 - 06.2024
DMV Coordinator
Toyota Motor Sales Inc.
01.2015 - 09.2018
Assistant Manager
California Pro Sports
09.2005 - 07.2013
No Degree - Media Arts Digital Design
Los Angeles Harbor College
High School Diploma -
San Pedro Senior High School
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