Nicole Griffith
Cameron,WI
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
22
22
years of professional experience
Work History
Shift Lead
Synergy
04.2025 - Current
- Conducted regular inventory checks to ensure stock accuracy and availability.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Daily Bookwork.
- Checking in vendors.
Dept Head
Blains Farm and Fleet
06.2003 - 04.2025
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Trained newly hired sales team in upselling techniques.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured timely execution of promotional campaigns by coordinating price changes, creating accurate signage, and maintaining storewide consistency.
- Conducted regular audits of store signage integrity, identifying areas for improvement and implementing corrective measures as needed.
Education
High School Diploma -
Cameron High School
Cameron WISkills
- Customer service focus
- Employee training
- Guest service
- Leadership
- Attention to detail
- Critical thinking
- Marketing
Timeline
Shift Lead
Synergy
04.2025 - Current
Dept Head
Blains Farm and Fleet
06.2003 - 04.2025
High School Diploma -
Cameron High School