Nicole Guerrero

• Assist/Accountable for Merchandising, Operations, Customer Service and Human Resources within a high volume store location (15 million)
• Develop creative plans to increase store sales
• Manage store expense control and payroll to optimize business
• Focus staff on Loss Prevention priorities
• Ensure every customer has a positive shopping experience
• Recruit, train, develop and manage a large team of Associates and Assistant Managers (2 Assistant managers,2 key carriers, 9 coordinators, 120-130 associates)
• Provide individualized development for Assistant Store Managers to ensure their ability to be promoted to Store Manager positions

• Promoting a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink.
• Driving company profitability through operational excellence, top-line sales growth, and expense control.
• Forecasting and adjusting the store's payroll to maximize productivity, achieve sales and payroll goals, and complete operational task workload on time and within the payroll budget.
• Addressing any issues identified by Ulta Beauty's financial and operational reporting, as well as by store visits and audit results to achieve goals set for your store and drive company profitability.
• Executing the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience.
• Performing makeup applications, skincare analysis, and product demonstrations.
• Attracting, hiring, and retaining a diverse team of top talent.
• Building a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
• Creating an inclusive environment that inspires and encourages the growth and engagement of associates.
• Leading all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, counseling, and individual development plans to enable continuous development and drive sales performance.
• Modeling a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for their store.
• Using the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
• Protecting company assets and minimizing loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
• Supporting continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
• Ensuring adherence to all Ulta Beauty policies, procedures, and standards.
• Communicating and providing feedback to field leadership.

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• Promoting a culture of accountability to meet or exceed the store's goals related to services, boutiques, and retail sales, guest loyalty, payroll, retail shrink and omni-channel initiatives.
• Driving company profitability through operational excellence, top-line sales growth, and expense control.
• Performing makeup applications, skincare analysis, and product demonstrations.
• Attracting, hiring and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
• Supporting all aspects of associate and services professional development, including developing and maintaining their clientele.
• Establishing professional peer and brand partner relationships.
• Promoting a culture of teamwork and guest service excellence.
• Executing the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Core Job Responsibility metrics for the store.
• Executing day-to-day inventory control processes.
• Communicating and providing feedback to field and services leadership.

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• Provide an amplified experience to all clients
• Maintain high standards and support the team
• Be a positive representation of the Floyd's brand
• Ongoing support of Barbers and Stylists to build their business
• Cultivate an environment where education and improvement is encouraged
• Active participation in recruiting efforts
• Communication of company updates to the team
• Month End, Inventory, and Purchase Order management