Nicole Guest

✦ Spearhead and optimize global logistics, managing the import and export dynamics across ocean, air, LCL, rail, and domestic channels.
✦ Lead the Wholesale Operations management team, ensuring strategic alignment and operational excellence.
✦ Cultivate and oversee relationships with key global entities, including steamship lines, air carriers, trucking, rail companies, and customs brokers.
✦ Shape and interpret overseas partner agreements, strategically addressing customs clearance requirements, documentation, competitive rates, and service quality.
✦ Oversee the meticulous preparation and processing of financial documents, including invoices, bills of lading, pro formas, and certificates of origin.
✦ Orchestrate the movement of a significant container volume through an extensive global network, spanning 150 countries.
✦ Provide strategic support to sales representatives and managing directors, while managing direct reports and conducting comprehensive employee training.
✦ Pioneered the development and implementation of high-level standard operating procedures for streamlined global import and export processes.

✦ Facilitate strategic booking and scheduling of shipments with esteemed carrier partners.
✦ Demonstrate adept problem-solving skills to swiftly resolve operational issues.
✦ Cultivate and sustain robust relationships with carrier partners for mutual success.
✦ Engage in precise and professional communication with customers, carriers, and brokers.
✦ Collaborate seamlessly with team members to collectively pursue and achieve the company's overarching goals and objectives.