Nicole Guidry
Lafayette,LA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Manager
South Eastern Containers
Moss Point, MS
09.2017 - 10.2020
- Recruited new employees and built relationships, driving visibility.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
Human Resources Assistant
C-Port
Fourchon, LA
09.2014 - 09.2017
- Assisted with planning, organizing and coordinating company events.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Conducted employment verification and background investigation to facilitate hiring process.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
- Developed and maintained training materials and benefits packets for new hires.
- Initialized background checks for potential new hires.
- Prepared and set up new employee orientations.
- Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Processed, verified and maintained personnel-related documentation.
- Answered questions regarding salaries, benefits and other pertinent information.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
Pharmacy Assistant/Sales
Birdsall's Pharmacy & Jewelry
Cut Off, LA
02.2009 - 08.2014
- Supported pharmacist in preparing daily prescriptions.
- Restocked shelves and prepared expired drugs for return.
- Answered customer questions about prescribed and OTC medications.
- Prepared medication labels with item name and quantity.
- Assisted customers with questions regarding side-effects for various types of medications.
- Handled over 200 customer accounts daily in pharmacy., maintaining accuracy to prevent data errors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Recognized security risks to properly handle situations.
- Recruited, hired and trained new hires to optimize profitability.
Education
Associate in Business - Business
Colorado Technical University
Colorado Springs, CO06.2008
Associate of Business Administration - Business Administration
Coastal College of Business
Houma, LA06.1991
High School Diploma -
South Lafourche High School
Cut Off, LA05.1989
Skills
- Personnel Information Systems
- Employee Engagement
- Recruiting and Interviewing
- Hiring and Firing
- Forecasting Employment Needs
- Health and Safety Programs
- Hiring and Onboarding
- Administering Disciplinary Procedures
- Human Resources Operations
- Employee Relations
- Payroll Administration
Certification
- Merchant Mariner License - 2014
Timeline
Human Resources Manager
South Eastern Containers
09.2017 - 10.2020
Human Resources Assistant
C-Port
09.2014 - 09.2017
Pharmacy Assistant/Sales
Birdsall's Pharmacy & Jewelry
02.2009 - 08.2014
Associate in Business - Business
Colorado Technical University
Associate of Business Administration - Business Administration
Coastal College of Business
High School Diploma -
South Lafourche High School
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