Nicole Hadley
SAINT CLOUD,FL
Summary
I am a highly motivated employee with a desire to take on new challenges. My experience as an administrative professional provides me with a background in optimizing office functions and enhancing organizational efficiency. Known for reliable support and adaptability in dynamic environments. Brings strong organizational skills and attention to detail, fostering effective team collaboration and goal achievement.
Overview
20
20
years of professional experience
Work History
Administrative Specialist - Payroll
Cam's Transport
02.2025 - 08.2025
- Safeguarded sensitive information while maintaining strict confidentiality of all payroll information and records through the proper handling of confidential documents and secure storage methods.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Resolved driver concerns efficiently to promote satisfaction and loyalty; with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Streamlined office processes by implementing efficient document management and filing systems.
- Ensured accuracy in financial records by reconciling accounts and preparing detailed reports.
- Verified and submitted timekeeping information for accurate and efficient payroll processing, especially but not limited to fuel, tolls, deductions, and reimbursements for all employees.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Project Coordinator
Terry Roberts Site Work
04.2024 - 02.2025
- Coordinate communications between the field guys and office.
- Organize team meetings, prepare agendas, and record minutes to ensure that action items are addressed.
- Develop detailed project schedules, assign tasks, and monitor progress to ensure timely completion.
- Collaborate with internal departments and external vendors to manage project expectations and resolve any issues.
- Sending and receiving emails regarding projects, status of materials, subcontractors, work being done.
- Entering information into word, excel, documents, logging daily activity, while maintaining strict time lines.
- Managed multiple 6 digit projects, coordinated teams, and ensured timely delivery of project goals.
Restaurant Manager
Beef O'Brady's
08.2015 - 02.2024
- Communicate well and use strong interpersonal skills to establish positive relationships with guests and employees.
- Counsel and discipline staff to address issues promptly and provide constructive feedback.
- Reconcile daily transactions, balance cash register, and deposit restaurant earnings at the bank.
- Train front-of-house staff on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.
Lead Waitress
Crabby Bill's
03.2012 - 07.2015
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Served a high volume of tables at once and simultaneously supervised serving staff.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
Waitress
Outback Steakhouse
09.2010 - 03.2012
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Relayed orders to the service bar and kitchen via the point-of-sale register system.
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
- Served food and beverages to patrons and confirmed complete orders.
Accounts Manager
Florida Landscape Service, Inc.
08.2005 - 05.2009
- Prepared P&L reports and financial statements for review by management.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals daily.
- Performed daily financial transactions, including verifying, classifying, computing, posting, and recording accounts payable and receivable data.
- Followed the company's strict rules and procedures to maintain data integrity and confidentiality.
- Managed payroll for temporary, hourly, and salaried employees.
- Processed and issued employee paychecks, statements of earnings, and deductions.
Education
Bachelor of Science - Elementary Education
University of Central Florida
Orlando, FLAssociate of Arts - undefined
Valencia College
Orlando, FL05.2004
High School Diploma - undefined
Osceola High School
Kissimmee, FL01.1999
Skills
- Payroll, audits, document management
- Confidential document control
- Proficient in Microsoft Office, Toro
- Office record management
- Data entry
- Multitasking and time management
- Administrative procedures
- Spreadsheet management
- Proficient in remote collaboration
Timeline
Administrative Specialist - Payroll
Cam's Transport
02.2025 - 08.2025
Project Coordinator
Terry Roberts Site Work
04.2024 - 02.2025
Restaurant Manager
Beef O'Brady's
08.2015 - 02.2024
Lead Waitress
Crabby Bill's
03.2012 - 07.2015
Waitress
Outback Steakhouse
09.2010 - 03.2012
Accounts Manager
Florida Landscape Service, Inc.
08.2005 - 05.2009
Associate of Arts - undefined
Valencia College
High School Diploma - undefined
Osceola High School
Bachelor of Science - Elementary Education
University of Central Florida
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