Nicole Hall
Swoyersville,PA
Summary
Dynamic Administrative Officer with extensive experience in personnel management, safety compliance, and effective communication. Proven ability to streamline processes and foster an inclusive work environment, ensuring adherence to regulations while enhancing operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administration Officer: Supply Chain Management Service
Department of Veterans Affairs
06.2020 - Current
- Manage personnel action files and documents, aligning actions with appropriate personnel or supervisors.
- Documented and analyzed grievances while advising supervisors on disciplinary and corrective actions as a union official; guided staff on union affairs, providing technical support.
- Fulfill the Primary Timekeeper role, ensuring precise attendance tracking and adherence to schedules.
- Skillfully managed ADPAC, facilitating accurate time and attendance reporting and TMS training updates.
- Drive the coordination of the Personnel Management Program, overseeing HR requirements comprehensively.
- Facilitated Personnel Identity Verifications (PIV) badging system, ensuring staff clearances and access while fostering secure work environment; scheduled and organized service meetings, preparing agendas and minutes for reference.
- Monitor, coordinate, and track ongoing and anticipated personnel actions, maintaining constant communication with management on status updates, creating employee award packages, recognizing contributions, and achieving set criteria.
- Champion diversity as Special Emphasis Program Manager-LGBTQ, cultivating inclusive work culture through innovative initiatives; steer recruitment submissions for the service.
- Demonstrated expertise in labor management practices and sexual harassment investigations.
- Monitored and managed the submission and review process of 2237 forms, documenting essential information.
- Advised on needs and acquired equipment, supplies, materials, and repair services.
- Monitored and tracked obligations and expenditures throughout budget execution phase, verifying timely compliance with financial plan and regulatory controls within available funds.
- Knowledge of financial management (e.g., credit card management, fleet/property tracking, travel oversight, vendor payments, utility/bill payments) including the use of current and appropriate financial management computerized software (e.g. FBMS, BTS) and accounting procedures (e.g. accounting software and spreadsheet skills).
- Knowledge of procurement and purchasing rules, regulations, guidelines, policies, and procedures (e.g. contracts, credit card purchasing, internal and external agreements).
- Manages all communication to maintain strong channels and ensure documentation is current.
- Initiate and supervise work orders, focusing on efficient resolution and prompt execution.
- Participated actively on several VA committees, including EEO, Safety and Environment of Care Rounds, Accident Review Board, Water Safety, and Construction Safety, sharing expertise and insights for collective projects.
- Coordinated and communicated with a team of 40 service staff while fulfilling secretarial duties during Equipment and Commodities and Service Staff meetings.
Safety Technician: Facility Management Service
Department of Veterans Affairs
10.2018 - 06.2020
- Communicated safety concerns to over 40 service lines and more than 1300 staff members to promote a culture of safety.
- Coordinate with 13 different service lines Environment and Care rounds (EOC) for weekly, monthly, and quarterly inspections of entire main facility and 6 Community-Based Outpatient Clinics.
- Coordinated emergency response by executing radio communications with County 911 during critical incidents.
- Tracked instances of occupational illnesses and injuries using Employees’ Compensation Operations and Management Portal ECOMP trending; participated as the recording secretary during meetings of the Accident Review Board and Safety/EOC.
- Serve as recording secretary during Accident Review Board and Safety and EOC meetings.
- Managed comprehensive records for the Safety Department, supporting accurate record-keeping and reporting.
- Demonstrated expertise by conducting annual and refresher FIT tests for N95 masks, certifying the adequacy of protective equipment; produced concise meeting minutes for Safety/EOC and Accident Review Board sessions.
- Conducted monthly inspections of fire extinguishers to ensure compliance with safety regulations.
- Reviewed and tracked occupational illnesses and injuries using ECOMP, ensuring accurate data for reporting and analysis.
- Schedule and evaluate Fire drills.
Police Officer: Security and Police Service
Department of Veterans Affairs
10.2014 - 10.2018
- Executed radio communication with County 911 to relay crucial information during emergencies.
- Communicated safety concerns to over 40 service lines and 1300 staff, ensuring timely dissemination of critical information.
- Enhanced public safety and maintained law and order during routine and emergency operations; executed police duties to safeguard individuals' life, property, and civil rights.
- Conducted initial investigations of suspicious activities, breaches, and crimes, enabling swift action; responded adeptly to emergencies and volatile situations, managing incidents like terrorist attacks and hostage scenarios.
- Coordinated efficient emergency responses across security, fire, and units, seamlessly handling 911 calls.
- Collaborated seamlessly with diverse law enforcement agencies, fostering effective communication and coordination on complex cases; processed legal documents and facilitated communication among medical and legal staff.
- Directed pedestrian and traffic control services, ensuring orderly and secure event management for public safety.
- Prepare, Maintain and Manage Physical Security records for the department.
- Managed training manuals and policies on physical security, ensuring accessibility and adherence to best practices.
Education
Bachelor's Degree - Criminal Justice
King's College
Wilkes-Barre, PA05-2002
Bachelor's Degree - Recreation/Outdoor
Lock Haven University
Lock Haven, PA05-1998
High School Diploma -
Lake Lehman High School
Lehman, PA05-1992
Skills
- Supply Chain Software
- Inventory Management
- Logistics Coordination
- Vendor Management
- Strategic Sourcing
- Contract Negotiation
- Supply Chain Risk
- Regulatory Compliance
- Project Tracking
- Microsoft Office Suite
- Budget Management
- Resource management
- Customer Relationship
- Problem solving
- Adaptability and flexibility
- Effective communication
- Access Control
Affiliations
- VA EEO Special Emphasis Program Manager-LGBTQA+, Spearheaded the first-ever June Pride Flag-raising event at the VA, promoting inclusivity.
- AFGE Women and Fair Practice-LGBTQA+, Engaged with AFGE Women and Fair Practice, championing LGBTQ+ representation and rights.
- AFGE Safety, Conducted comprehensive occupational safety inspections, identifying and rectifying hazards.
- AFGE Recording Secretary/Steward, Offered crucial technical guidance on intricate labor relations matters, ensuring employee welfare.
- Controlled Substance Inspector, Assumed the role of a Controlled Substance Inspector, guaranteeing adherence to regulations.
- Integrated Ethics Committee, Actively contributed to the Integrated Ethics Committee, fostering ethical conduct within the organization.
Certification
- Health Care Provider (BLS/CPR/AED), 2022
- OSHA 30HR Construction Safety, 2022
References
Available upon request.
Timeline
Administration Officer: Supply Chain Management Service
Department of Veterans Affairs
06.2020 - Current
Safety Technician: Facility Management Service
Department of Veterans Affairs
10.2018 - 06.2020
Police Officer: Security and Police Service
Department of Veterans Affairs
10.2014 - 10.2018
Bachelor's Degree - Criminal Justice
King's College
Bachelor's Degree - Recreation/Outdoor
Lock Haven University
High School Diploma -
Lake Lehman High School