Nicole Hall
Cambridge,MN
Summary
Dedicated Emergency Room Technician with strong patient care and emergency response skills. Committed to providing compassionate support and collaborating with medical teams to enhance treatment efficiency.
Overview
4
4
years of professional experience
Work History
Emergency Room Technician
Allina Health
Cambridge, MN
03.2023 - Current
- Assisted medical staff with patient care and emergency procedures to enhance treatment efficiency.
- Administered oxygen therapy, nebulizer treatments, wound dressings, and splinting per physician orders.
- Monitored vital signs and reported changes to healthcare team without delay.
- Collaborated with doctors and nurses to coordinate patient care activities.
- Supported medical staff by performing essential non-invasive procedures, facilitating timely patient care.
- Safely transported patients using wheelchairs or stretchers between departments.
- Documented patient information accurately in electronic health records.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Provided emotional support to families during crises and end-of-life stages, ensuring compassionate care.
- Built strong and trusting rapport with clients and loved ones.
Patient Account Representative
Allina Health Cambridge Medical Center
Cambridge, MN
03.2022 - 03.2023
- Processed insurance claims and verified coverage details promptly.
- Communicated with patients regarding account balances and payment options.
- Maintained accurate patient records in electronic health systems daily.
- Provided customer service to patients regarding billing inquiries and account information.
- Processed payments from patients and maintained accurate records of all transactions.
- Updated existing patient files with relevant information such as changes in address or contact information.
- Maintained detailed notes on all patient interactions for future reference purposes.
- Worked closely with insurance companies to obtain authorization for services rendered.
- Interacted with other departments within the organization such as finance, accounting, IT, and Human Resources when necessary.
- Applied organizational policies and complied with regulations for patient privacy.
Education
Associate of Arts - General Studies
Anoka Ramsey Community College
Coon Rapids, MN05-2010
Associate of Science - Nursing
Pine Technical Community College
Pine City, MN07-2026
Skills
- Emergency response
- Vital signs monitoring
- Electronic health records
- HIPAA compliance
- Team collaboration
- Patient support
- Critical thinking
Accomplishments
- Bee Award- I have been nominated three times for this award that is for patient care that is patient nominated.
Timeline
Emergency Room Technician
Allina Health
03.2023 - Current
Patient Account Representative
Allina Health Cambridge Medical Center
03.2022 - 03.2023
Associate of Arts - General Studies
Anoka Ramsey Community College
Associate of Science - Nursing
Pine Technical Community College