Nicole Hammill
Bartender
Yakima,WA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Coffee Bar Manager
Yakima School District 7
11.2023 - Current
- Streamlined operational processes by identifying inefficiencies and implementing improvements for increased productivity.
- Consistently met or exceeded sales targets through strategic planning and execution of initiatives aimed at attracting new customers and retaining existing ones.
- Promoted an inclusive workplace atmosphere which fostered teamwork amongst employees resulting in improved overall job satisfaction.
- Reduced waste and increased profits by closely monitoring inventory levels, ordering supplies, and managing stock rotation.
Bartender
James Gang
09.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Customer Service/Cook
Porter's Plaza
05.2021 - 06.2023
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Achieved cost efficiency by implementing effective budgeting and resource allocation strategies in the kitchen.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Personal Assistant/Head Housekeeper
Buck Quarter Ranch/Rosevro Properties
08.2019 - 08.2021
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Collaborated with other support staff in coordinating joint projects or covering workload during absences.
Bartender Manager
McGuire's Irish Pub
09.2016 - 02.2018
- Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Bartender/Shift Manager
JackSon's Sports Bar & Clubhouse Lounge
07.2011 - 08.2016
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within team structure.
Education
High School Diploma -
Kiona-Benton City High School
Benton City, WA06.1994
Skills
Menu development
Health and safety compliance
Marketing and Promotions
Beverage Preparation
Suggestive Selling
Basic accounting
Health codes compliance
Menu Memorization
Payment Processing
New Hire Training
Timeline
Coffee Bar Manager
Yakima School District 7
11.2023 - Current
Bartender
James Gang
09.2023 - Current
Customer Service/Cook
Porter's Plaza
05.2021 - 06.2023
Personal Assistant/Head Housekeeper
Buck Quarter Ranch/Rosevro Properties
08.2019 - 08.2021
Bartender Manager
McGuire's Irish Pub
09.2016 - 02.2018
Bartender/Shift Manager
JackSon's Sports Bar & Clubhouse Lounge
07.2011 - 08.2016
High School Diploma -
Kiona-Benton City High School
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