Nicole Hammond
Woodbury,MN
Summary
Diligent Clinic Assistant with a strong background in patient care and administrative support, honed at Estates of greeley, Emergency automotive technologies, and Granite House. Excelled in patient examination and vital signs measurement, leveraging data entry expertise to enhance medical record accuracy. Renowned for exceptional communication and organizational skills, consistently delivering patient satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Granite House
Stillwater, MN
02.2019 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Helped patients complete range of motion exercises to prevent loss of function during care
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Greeted customers warmly and offered assistance
- Assisted customers with product selection to ensure customer satisfaction
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Processed credit card transactions quickly and securely
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Prepared residents for meals and assisted with feeding
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Answered call lights to provide emergency treatment and assistance to patients.
Sales Associate
Emergency Autotmotive Technologies Inc
Oakdale, MN
05.2018 - 03.2021
- Greeted customers warmly and offered assistance
- Assisted customers with product selection to ensure customer satisfaction
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Utilized active listening techniques to identify customer needs and provided appropriate solutions
- Processed credit card transactions quickly and securely.
CNA
Estates of Greeley
Stillwater, MN
05.2017 - 05.2019
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Prepared residents for meals and assisted with feeding
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Answered call lights to provide emergency treatment and assistance to patients.
Education
High School Diploma -
Tartan High School
06.2014
Skills
- Patient Examination
- Vital Signs Measurement
- Administrative Duties
- Medical Terminology
- Data Entry Software
- Updating Medical Records
Certification
Certified Nursing Assistant
Timeline
CNA
Granite House
02.2019 - Current
Sales Associate
Emergency Autotmotive Technologies Inc
05.2018 - 03.2021
CNA
Estates of Greeley
05.2017 - 05.2019
High School Diploma -
Tartan High School
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