Nicole Handy

As an allocator, I take special interest in inventory levels and quality of product. I have implemented several strategies and programs to cut loss of product due to age or poor specifications. I work closely with Quality, Logistics and Customer Service to deliver the correct product at the correct time.

As a Customer Service Coordinator, I was frontline for the customer. I resolved issues on both product quality and availability. I worked specifically with big-box store procurement teams and other strategic accounts. My first year at Clover was spent with the warehouse as their allocator working with inventory and customer orders. I was called upon to continue portions of that role while in customer care.

A City Mail Carrier blends dedicated on time service with customer care with a smile. While working multiple shifts, often 80 hours a week, in all weathers, I delivered packages and mail across the city of Lansing. I learned new routes constantly, being able to develop my problem solving skills and communication skills daily.

As a Data Entry Specialist, I was called upon to accurately keep and store records for our product recycling department. This would also include inventory in and out of our partner facilities in other states. Quick and accurate typing and being able to see irregularities immediately was my daily task.