Nicole Harnetiaux
Spokane
Summary
Administrative and program support professional with 10+ years of experience in Washington State correctional and behavioral health environments. Skilled in records management, compliance documentation, and cross-functional coordination. Demonstrated ability to maintain accurate records, support daily operations, and handle confidential information in accordance with state and federal regulations. Recognized for reliability, attention to detail, and commitment to public service, equity, and accountability.
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Recreational and Athletic Specialist 3
Department of Corrections
Airway Heights
03.2022 - 01.2025
- Maintained and processed detailed records, reports, and documentation in compliance with Washington State policies and DOC procedures
- Coordinated scheduling and logistics for programs serving 2,000+ individuals, ensuring efficient daily operations
- Collaborated with multidisciplinary teams to ensure consistent application of policies, procedures, and safety standards
- Trained staff on documentation practices, reporting requirements, and administrative procedures
- Monitored compliance with institutional guidelines and supported corrective actions when needed
- Managed inventory, supply ordering, and tracking in alignment with state procurement practices
- Conducted assessments of inmate behavior and program participation.
- Maintained accurate records of inmate progress and incidents in the system.
- Provided crisis intervention support during incidents involving inmates or staff.
Recreational and Athletic Specialist 2
Department of Social and Health Services
Medical Lake
11.2017 - 03.2022
- Coordinated client assessments to determine eligibility for social services programs.
- Developed and implemented individualized service plans for diverse client needs.
- Facilitated multidisciplinary team meetings to discuss case progress and strategies.
- Documented patient activity, behavioral observations, and treatment-related information in accordance with state and federal regulations
- Conducted research on best practices in social services for program improvement.
- Managed documentation for compliance with state and federal regulations.
- Advocated for clients' rights and access to necessary resources and services.
- Participated in ongoing training and compliance activities.
- Maintained accurate and confidential records in compliance with HIPAA and agency standards
- Coordinated schedules and program logistics across departments to support patient care and facility operations
- Communicated with clinical teams, leadership, and support staff to ensure continuity of services
Education
Associate of Science - Criminal Justice
Spokane Community College
Spokane, WA 06.2013 - 06.2016
Skills
- Compliance monitoring
- Case documentation
- Crisis intervention
- Program management
- Staff training
- Report writing
- Team collaboration
- Attention to detail
- Time management
- Emergency response
- Knowledge sharing
Certification
- BLS Certified
- HIPAA & PREA Trained
- Washington State Ethics Training
- Emergency Response Training
Timeline
Recreational and Athletic Specialist 3
Department of Corrections
03.2022 - 01.2025
Recreational and Athletic Specialist 2
Department of Social and Health Services
11.2017 - 03.2022
Associate of Science - Criminal Justice
Spokane Community College
06.2013 - 06.2016