Nicole Hartman

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.

• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

• Efficiently managed caseloads through keen organization skills and diligent follow-up on outstanding items requiring resolution.
• Streamlined material flow processes to meet production demands and maintain cost control.
• Developed expertise in various databases and research tools to optimize the quality of investigative reports.

• Manage Monthly Contracts

• Proficient in CPSI and EPIC software
• Scan and manage files in
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

• Processed payroll and weekly tax reports for submittal to accounting firm
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Verified that all staff met the requirements for their job and perform
• Managed day-to-day business operations.
• Cultivated strong relationships with parents to establish trust and open communication regarding their child''s progress.
• Organized field trips to enhance cultural awareness and provide diverse learning experiences outside the home setting.
• Developed marketing strategies to attract new clients while retaining existing families through high-quality childcare services.
• Enhanced children''s development by implementing age-appropriate activities and educational programs.
• Assisted children with developing good hygiene habits such as hand-washing, tooth-brushing, and toilet training when necessary.
• Fostered positive social interactions among children by encouraging group play and teaching conflict resolution strategies.
• Maintained compliance with local licensing regulations by regularly updating documentation, attending workshops, and undergoing inspections as required.
• Ensured a safe and nurturing environment for children through regular inspections, maintenance, and cleaning of the daycare facility.
• Managed daily operations of the home daycare business, including staff scheduling, budgeting, and recordkeeping.
• Adapted the learning environment to accommodate children with special needs or disabilities ensuring inclusivity for all participants.