Consummate IT Business Analyst with more than a decade of experience delivering high-impact, robust solutions in alignment with diverse needs of clients, leaders, and team members. Skilled in design of complex network infrastructure - installing, configuring, maintaining, and troubleshooting network systems (LAN / WAN / wireless / VoIP). Combine advanced technical, operational, and problem-solving acumen to support excellence in resources planning / allocation, network risks assessment, and contingency planning. Expert in configuration of complex network - serving as team lead and collaborating with cross-functional specialists to optimize technical performance and security. Proven track record of streamlining processes and improving system performance.
Analyze business requirements, delivering IT services, tools, and solutions such as queries and Crystal Reports to various departments.