NICOLE HASTY
La Junta,CO
Summary
Experienced IT Analyst with expertise in designing, implementing, and monitoring efficient IT systems. Demonstrated strength in problem-solving, analytics, and cross-functional collaboration. Proven track record of streamlining processes and improving system performance. Utilizes deep knowledge of IT infrastructure and strong communication skills to drive business efficiency and productivity.
Overview
17
17
years of professional experience
Work History
Information Technology Business Analyst
Southeast Colorado Power Association
La Junta, CO
06.2007 - Current
- Analyze and understand business requirements to produce deliverables, specifically queries and Crystal Reports, as needed by various departments.
- Create and maintain databases: troubleshooting, maintenance, and keeping updated documentation of the databases.
- Implement, administer computerized Geographical Information System (GIS); including collecting, analyzing, and inputting field data.
- Developed and implemented data collection systems to capture, store, analyze and report business information.
- Developed websites using WordPress, Drupal, HTML5, CSS3, PHP, JavaScript, and MySQL.
- Provides advanced computer desktop support, including troubleshooting computer desktop problems, attaching or removing devices needed by users, loading desktop software applications, and ensuring that the computer network is functioning properly to meet users' needs.
- Strong analytical, consultative, and communication skills, as well as the ability to make good judgment and work with both technical and business personnel.
- Performed regular system backups to protect against data loss due to system failure or other unexpected events.
- Processing purchase orders and verifying delivered items for the Accounting Department.
Education
BS Degree in Computer Information Systems -
Colorado State University At Pueblo
Pueblo CO05-2002
Skills
- MS Office 365, Application Security
- Adobe Creative Cloud Applications
- ESRI ArcPro, ArcGIS, Arc Map and extensions, ESRI Licensing
- MS SQL, Crystal Reports and SSRS
- Oracle SQL, Java, C, C#, NET, HTML, Stored Procedures, Web services, SharePoint, PowerShell, Putty
- NISC software: (CIS, ABS, Mosaic, Admin, FES Manager, Mobile, OMS, Vault)
- Microsoft SQL Server, Creating databases and tables
- EPR, Process flows and Diagrams
- Networking
- Customer Service Support
- Managing IT Project includes planning, execution, and monitoring
- Cybersecurity
- Troubleshooting & Problem solving
- Network and System Administration
- Excellent Verbal and written communication skills
- Attention to Details to ensuring accuracy in data analysis and system evaluations
- Team Collaboration in working effectively with other IT professionals and coworkers
References
References available upon request.
Timeline
Information Technology Business Analyst
Southeast Colorado Power Association
06.2007 - Current
BS Degree in Computer Information Systems -
Colorado State University At Pueblo
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