NICOLE HASTY
La Junta,CO
Summary
Consummate IT Business Analyst with more than a decade of experience delivering high-impact, robust solutions in alignment with diverse needs of clients, leaders, and team members. Skilled in design of complex network infrastructure - installing, configuring, maintaining, and troubleshooting network systems (LAN / WAN / wireless / VoIP). Combine advanced technical, operational, and problem-solving acumen to support excellence in resources planning / allocation, network risks assessment, and contingency planning. Expert in configuration of complex network - serving as team lead and collaborating with cross-functional specialists to optimize technical performance and security. Proven track record of streamlining processes and improving system performance.
Overview
18
18
years of professional experience
Work History
Information Technology Business Analyst
Southeast Colorado Power Association
La Junta, CO
06.2007 - Current
Analyze business requirements, delivering IT services, tools, and solutions such as queries and Crystal Reports to various departments.
- Orchestrate full lifecycle of large-scale IT projects from conception to completion on time and within budgets.
- Develop, maintain, troubleshoot, and prepare up-to-date documentation for databases ranging in scale and complexity.
- Implement and administer computerized Geographical Information Systems (GIS) – covering field data collection, analysis, and input.
- Facilitate business information management with creation of data collection systems for capture, storage, analysis, and reporting.
- Effectively configure networks, servers, storage devices, and additional equipment in alignment with client requirements.
- Support desktop, laptop, Android, iOS mobile, and VOIP devices – delivering expert repairs, configurations, deployments, and assets tracking.
- Strategically allocate resources, managing inventory, purchase orders, and accounting verifications.
- Build websites (WordPress, Drupal, HTML5, CSS3, PHP, JavaScript, MySQL).
- Minimize data losses through regular system backups – ensuring protection in instances of system failures or unexpected events.
Education
BS Degree in Computer Information Systems -
Colorado State University At Pueblo
Pueblo, COSkills
- IT Network Analysis, Design, Documentation
- Network Infrastructure & Application Support
- Hardware Maintenance
- Network Appliance & Server Installation
- Advanced Switching Operations
- Fiber, Ethernet, T1, ISDN, PRI
- System Monitoring, Testing, Diagnostics
- Change Management
- Advanced Network Protocols
- EPR, Process Flows, Diagrams
- IT Project Management
- Cybersecurity, Network Security
- Helpdesk Operations
- Technical Troubleshooting
- Network & System Administration
- Cross-Functional Collaboration
Timeline
Information Technology Business Analyst
Southeast Colorado Power Association
06.2007 - Current
BS Degree in Computer Information Systems -
Colorado State University At Pueblo
Technical Toolbox
- MS Office 365, Teams, Power BI, Application Security, Active Directory
- Adobe Creative Cloud - Photoshop, Lightroom, Adobe Acrobat, Illustrator, Photography
- ESRI ArcPro, ArcGIS, Arc Map / Extensions, ESRI Licensing
- MS SQL, Sap Crystal Reports and SSRS, Oracle, Data Analytics
- Oracle SQL, Java, C++, C#, Visual Basic, .NET, HTML5, Stored Procedures, Web Services, SharePoint, PowerShell, Wamp, Veeam, Putty, Wordpress, Drupal
- NISC Software (CIS, ABS, Mosaic, Admin, FES Manager, Mobile, OMS, Vault, AppSuite)
- MS SQL Server, Databases / Tables Development
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