Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicole Hawthorne

Woodstock,IL

Summary

A collaborative and professional leader excelling at implementing and developing strategies to drive health system performance and enhance process efficiency. Successfully implemented new processes that significantly improved the efficacy and productivity of sales teams in understanding the buy & bill space. Passion lies in developing people and fostering a positive work culture, creating an environment where individuals can thrive and contribute their best.

Overview

23
23
years of professional experience

Work History

Associate Director of Access & Reimbursement

Novartis Pharmaceuticals
08.2023 - Current
  • Maintained positive customer relations by implementing patient resources, acquisition pathway & processes
  • Managed business reviews by leveraging data and analytics to make informed decisions and drive account improvements
  • Account health by conducting meetings with Rev Cycle & Billing on payer policy, clean claims submission & reimbursement
  • Influenced, guided & mentored sales team by fostering collaboration, training on buy & bill, account strategy & payer trends

Field Reimbursement Manager, Respiratory & Immunology

AstraZeneca Pharmaceuticals
11.2020 - 08.2023
  • Collaborate with Field Sales creating and executing business strategies
  • Identify and communicate payer policy trends with stakeholders
  • Frequent contact with Field leadership
  • Educate accounts on HUB services and program resources

Senior Executive Respiratory/Respiratory Biologics

AstraZeneca Pharmaceuticals
03.2007 - 11.2020
  • Administrative Interim 2022/ 6 months
  • Successfully launched & exceeded sales goals for new biologic
  • Increased market share through strategic territory planning, cross collaboration
  • Educated HCP on clinical, managed markets & streamlined enrollment process
  • Hosted bi-weekly district calls; clinical reprints, case studies & best practices

Senior Account Manager

WCR Inc.
10.2005 - 03.2007
  • Negotiated buying contracts, agreements & maintained company sales initiative
  • Research and secured new accounts to increase sales and profitability
  • Developed and delivered new business requisitions through trade shows

Account Representative

MARCO Inc
11.2001 - 10.2005
  • Contracted, marketed & implemented a series of industrial sand blast equipment
  • Trained new associates on paint & sand blast equipment

Education

Bachelor of Science - Economics

Bradley University
Peoria, Il

Skills

  • Strategic Decision Making
  • Time Management
  • Effective Followership
  • Networking Proficiency
  • Effective Team Leadership
  • Effective Communication Skills
  • Onboarding and training
  • Effective Stakeholder Engagement

Accomplishments

    * Selected for Adminstrative Interim Position- 2022/6 mths AstraZeneca Pharmaceuticals

    * LEAP- Leadership Excellence Achievement Program; AstraZeneca Pharmaceuticals 2021-2022

    * Regional Field Based Trainer; AstraZeneca

    * Selected for Future Field Leaders- currently

    * EWIN Mentor Circle lead- currently

    * Enterprise Mindset Team

    * National Payer FET- currently

Timeline

Associate Director of Access & Reimbursement

Novartis Pharmaceuticals
08.2023 - Current

Field Reimbursement Manager, Respiratory & Immunology

AstraZeneca Pharmaceuticals
11.2020 - 08.2023

Senior Executive Respiratory/Respiratory Biologics

AstraZeneca Pharmaceuticals
03.2007 - 11.2020

Senior Account Manager

WCR Inc.
10.2005 - 03.2007

Account Representative

MARCO Inc
11.2001 - 10.2005

Bachelor of Science - Economics

Bradley University

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Nicole Hawthorne