Nicole Hayes
San Francisco
Summary
To obtain a position that will allow me an opportunity to serve my community and demonstrate my customer service and communication skills.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
15
15
years of professional experience
Work History
School Bus Driver
Zum
01.2022 - 01.2025
- Conducted thorough pre and post trip inspections ensuring vehicle safety compliance
- Transport and managed general education and special needs students to school and field trips
- Orchestrate emergency, evacuation and safety drills with students. Set in place by the school district and the C.H.P.
Transdev Transportation
01.2018 - 01.2022
- Responsible for transporting elderly clients safely to their destinations
- Adhering to all safety rules and guidelines
- Providing door to door service, to special needs clients
Instacart
01.2015 - 01.2022
- Company Overview: SF. Personal Shopper
- Responsible for taking incoming orders
- Responsible for shopping for customers in a timely fashion and making replacements
- Responsible for staging the completed orders for delivery
- SF. Personal Shopper
City of SF
01.2010 - 01.2018
- Company Overview: IHSS Provider
- Responsible for taking care of the elderly and special needs clients
- In charge of handling basic needs such as cooking, laundry and house cleaning
- Responsible for paying bills and running errands
- IHSS Provider
Education
Tapca Certificate -
In-Home- Training
San Francisco, CAHigh School Diploma -
St Elizabeth
San Francisco, CAC.P.R certificate -
Skills
- Vehicle safety inspection
- Emergency evacuation procedures
- Regulatory compliance
- Route planning
- Customer service
Timeline
School Bus Driver
Zum
01.2022 - 01.2025
Transdev Transportation
01.2018 - 01.2022
Instacart
01.2015 - 01.2022
City of SF
01.2010 - 01.2018
Tapca Certificate -
In-Home- Training
High School Diploma -
St Elizabeth