Summary
Work History
Education
Skills
Timeline
Generic

Nicole Helton

Cincinnati

Summary

Dynamic entrepreneur with a proven track record in salon management and sales, excelling in hair styling expertise and business management. At Cosmo Prof and as a self-employed Hair Salon Owner, I significantly enhanced client satisfaction and salon revenue through innovative marketing and superior service. Skilled in salon hygiene and adept at fostering professional growth, my leadership ensured a loyal clientele and operational excellence.

Work History

Hair Salon Owner

Self Employed
  • Maintained a clean, safe, and welcoming salon environment for clients and staff members.
  • Developed a loyal clientele with exceptional communication skills and attention to detail.
  • Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
  • Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.
  • Trained and mentored junior stylists, fostering professional growth and skill development.

Sales Associate

Cosmo Prof
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Graduate Certificate - Cosmetology

Scarlet Oaks
Sharonville, OH
06.2006

Skills

  • Salon hygiene maintenance
  • Hair styling expertise
  • Upselling services
  • Appointment scheduling
  • Business management

Timeline

Hair Salon Owner

Self Employed

Sales Associate

Cosmo Prof

Graduate Certificate - Cosmetology

Scarlet Oaks
Nicole Helton