Nicole Hernandez
Millbrook,AL
Summary
To obtain a position allowing me to utilize my education and experience while working in a rewarding environment. I am a self-motivated individual who is flexible in my work schedule and very passionate about Emergency Management. Focused Emergency Management Director develops comprehensive disaster plans and oversees emergency response teams. Trains personnel to respond appropriately in crisis situations with detailed protocols and clear communication of specific tasks. Coordinates programs to mitigate destructive effects of disasters with implementation of attested emergency activities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Management Coordinator
Alabama Department of Public Health, Center for Emergency Preparedness
08.2022 - Current
- Creates and reviews grant budgets and work plans
- Works with state and federal partners for emergency response
- Responds to emergency and disaster assignments when called to duty, which may include working 12 hour shifts and the Alabama Department of Public Health’s Emergency Operations
- Reviews HVA's, JRA’s, and THIRA’s to identify gaps and find solutions to close the gap whether that be obtaining recourses, education, or assistance from another coalition
- Increased knowledge in using HSEEP complaint documents for trainings and exercises
- Manage, plan, and oversea Medical Surge exercises in 9 jurisdictions across Alabama
- Enhanced community preparedness by developing and implementing comprehensive emergency management plans.
- Coordinated multi-agency responses for effective disaster mitigation, ensuring streamlined communication and resource allocation.
- Analyzed potential hazards and assessed risks to develop targeted strategies for preventing and responding to emergencies.
- Developed training programs for emergency response personnel, increasing their knowledge and skills in handling crisis situations.
- Established strong relationships with local, state, and federal agencies to ensure coordinated efforts in emergency situations.
- Evaluated performance of emergency response teams following incidents, identifying areas for improvement and implementing corrective actions as needed.
- Conducted regular reviews of emergency plans, making necessary updates to address changing conditions or new information.
- Facilitated interagency meetings to foster collaboration among stakeholders involved in disaster response efforts.
- Implemented drills and exercises designed to test the functionality of emergency plans, refining protocols based on identified weaknesses or gaps in coverage.
Emergency Management Specialist
Alabama State Emergency Management Agency
01.2022 - 08.2022
- Knowledge in the Incident Command Structure
- Worked to improve the Earthquake and Hurricane programs with partnering agencies
- Revised the agency COOP and EOP Plans
- Planning section Chief on the EOC floor
- Completed FEMA courses (listed below)
- Prepared SIT REPS (IUR, SIT REP, 203,204,207,208)
- Develops & Maintains THIRA and SPR with all counties in the state.
- Improved emergency response time by developing and implementing efficient emergency management plans.
- Ensured the safety of residents during emergencies through effective coordination with local, state, and federal agencies.
Emergency Management Coordinator
Baptist Health
01.2016 - 01.2021
- Active in the Command Center using ICS during the COVID-19 pandemic
- Request hospital needs through AIMS (statewide communication tool)
- Developed and updated multiple surge plans system wide
- Created and developed framework for leading staff through the COVID crisis
- Scheduling and executing hospital drills
- Track vendor compliance
- Understanding CMS and JC requirements
- Ensure system wide compliance for Joint Commission surveys
- Completed FEMA 100, 200, 300 , 400, 700, 800 courses
- Serves in both EOC and Emergency Management committee meetings
- Ensure direction for general safety, Emergency Management, Fire Safety, and Life Safety
- File and update ADEM records for the Baptist system
- Develops and maintains Emergency Ops plans, Communication plans, HVA’s, and Hazardous Materials plan.
- Enhanced community preparedness by developing and implementing comprehensive emergency management plans.
- Coordinated multi-agency responses for effective disaster mitigation, ensuring streamlined communication and resource allocation.
- Analyzed potential hazards and assessed risks to develop targeted strategies for preventing and responding to emergencies.
- Established strong relationships with local, state, and federal agencies to ensure coordinated efforts in emergency situations.
Office Manager
Southern Harvest
01.2013 - 01.2016
- Managed three offices in Alabama, a total of 12 employees
- Leading sales in Alabama for 2014-2016
- Encouraged team building activities
- Maintain employee goal program
- Daily bank deposits and maintain bank ledgers
- Settle credit card machine daily
- Written and verbal communication with employees
- Marketing dealerships in Montgomery, AL
- Encourage employees to meet goals monthly
- Daily overview of customer service and production.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Staff Assistant
Beasley Allen Law Firm
01.2013 - 12.2013
- Answer client calls and emails daily
- Complete fact sheets on every clinic
- Review Medical Records
- Keep all files current
- Efficient use of Prolaw.
- Improved office efficiency by streamlining administrative processes and implementing organizational systems.
Office Manager
Atlantic Spine Specialist
01.2010 - 01.2012
- Monitor throughput of patients daily
- Review claims daily for payment
- Post insurance payments
- Maintained on call log for the doctors
- Oversite of scheduled surgeries
- Followed workers compensation claim from start to finish
- Liaison between the local hospitals and the surgeons
- Prepared and maintained records for medical board at the hospital where the surgeons did surgery.
Education
Healthcare Emergency Preparedness Program -
University of South Alabama
Mobile, AL01.2020
Master’s in Healthcare Administration -
University of Phoenix
Columbus, GA01.2011
Bachelor’s in Business Management -
University of Phoenix
Columbus, GA01.2010
Skills
- Emergency Planning
- Contingency Planning
- Interagency Collaboration
- Disaster Response
- Project Management
- Risk Assessment
- Policy Development
- Resource Coordination
- Incident Command
- Time Management
- Emergency Operations
- Training and Education
Certification
- MGT 10 THIRA
- G0146 HSEEP
- IS 1300
- IS120
- IS 300, 400, 700, 800
- IS 240C Leadership and Influence
- IS2 41C Decision Making and Problem Solving
- L 962 Planning Section Chief
- MGT -418 RTIPP
- MGT 318 Medical Countermeasures
- PER-410 Public Health Emergencies
- Coordinated Response Exercise Trainer
- Run Hide Fight
References
- Donna Newman, Accountant, 334-301-5086
- Katie Durham, Accountant, 334-412-1593
- Melanie Elsky, RN, 334-868-8785
Timeline
Emergency Management Coordinator
Alabama Department of Public Health, Center for Emergency Preparedness
08.2022 - Current
Emergency Management Specialist
Alabama State Emergency Management Agency
01.2022 - 08.2022
Emergency Management Coordinator
Baptist Health
01.2016 - 01.2021
Office Manager
Southern Harvest
01.2013 - 01.2016
Staff Assistant
Beasley Allen Law Firm
01.2013 - 12.2013
Office Manager
Atlantic Spine Specialist
01.2010 - 01.2012
Healthcare Emergency Preparedness Program -
University of South Alabama
Master’s in Healthcare Administration -
University of Phoenix
Bachelor’s in Business Management -
University of Phoenix
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