Nicole Hernandez
Albuquerque,NM
Summary
Enthusiastic Dance Teacher with experience in choreographing and instructing various dance styles, including jazz, musical theatre, acrobatics and contemporary. Strengths include ability to communicate effectively with students of all ages and skill levels while fostering passion for dance. Previous work has consistently resulted in enhanced student performance and love for the art form. Highly skilled in curriculum development, classroom management, and parent-student communication.
Overview
19
19
years of professional experience
Work History
Dance Teacher
Fishback Studio Of The Dance
Albuquerque, NM
10.2005 - Current
- Conducted parent-teacher conferences to discuss student progress and address any concerns.
- Maintained accurate records of attendance and progress for each student.
- Created an environment conducive to learning by providing positive reinforcement to students.
- Collaborated with colleagues on creative ideas for choreography and costuming designs.
- Motivated students to practice regularly and strive for improvement.
- Organized and managed rehearsals to ensure adequate preparation for performances.
- Instructed students in proper technique, terminology and performance of various styles of dance such as jazz, contemporary and acrobatics.
Quality Assurance Analyst
Wells Fargo Bank
Alb, NM
06.2022 - 05.2024
- Developed, documented, and executed manual tests for web-based applications
- Performed functional, system integration, regression, user acceptance testing
- Conduct routine to moderately complex research of the business, including monitoring methodology, quality scorecards, and comprehensive reporting
- Audited Consumer lending processes and procedures for gaps and irregularities
- Evaluated existing change management processes to identify areas for improvement or optimization
- Compliance and audit walkthrough - demonstrating processes and communicating how department adheres to regulations and laws
- Review for Regulatory compliance findings
- Technical procedure writing.
Work Director of Research and Remediation
Wells Fargo Bank
Albuquerque, NM
07.2019 - 06.2022
- Coordinated Compliance and Federal audits - scheduling, walkthrough, follow up questions and departmental compliance training
- Identified opportunities for process improvements and gaps through collaboration with colleagues
- Collaborated with senior leadership on initiatives designed to increase productivity and profitability
- Monitored employee performance via internal reviews against established goals and objectives while also coaching and training to help with improvement
- Managed oversight of seventeen employee cash and accounting logs with excellent accuracy
- Maintained strong relationships with customers, vendors, and other stakeholders to assist with mitigating risk
- Supervised and distributed weekly work assignments to team upwards of Seventeen employees
- Fraud Investigations.
Research and Remediation Analyst
Wells Fargo Bank
Albuquerque, NM
09.2014 - 07.2019
- Collaborated with cross-functional teams to ensure accuracy of research results
- Accounting and Reconcilement of General Ledger accounts
- Fraud investigations
- Beginning to end loan operations - Boarding loans, insurance tracking, term changes, interest rate adjustments and loan recalculations, servicing direct member inquiries, resolution and exit practices
- Conducted customer service response calls, emails and Chat for executive office complaints
- Lead business partner feedback meetings on trends involving customer complaints and resolutions to enhance the overall customer experience
- Aided with identifying and servicing Soldiers and Sailors with loan and line accommodations for active-duty members.
Education
Rio Rancho High School
01.2004
Some College (No Degree) - Elementary Education
Central New Mexico Community College
Albuquerque, NMSome College (No Degree) - Elementary Education
University of New Mexico
Albuquerque, NMSkills
- Class Scheduling
- Student Motivation
- Performance Assessments
- Instructional Best Practices
- Competition Preparation
- Mentoring
- Critical thinking abilities
Timeline
Quality Assurance Analyst
Wells Fargo Bank
06.2022 - 05.2024
Work Director of Research and Remediation
Wells Fargo Bank
07.2019 - 06.2022
Research and Remediation Analyst
Wells Fargo Bank
09.2014 - 07.2019
Dance Teacher
Fishback Studio Of The Dance
10.2005 - Current
Rio Rancho High School
Some College (No Degree) - Elementary Education
Central New Mexico Community College
Some College (No Degree) - Elementary Education
University of New Mexico
Similar Profiles
Pamela TarlaPamela Tarla
Dance Tutor at VIBA Dance Studio, Just Dance Helsinki, Pamzy Dance AcademyDance Tutor at VIBA Dance Studio, Just Dance Helsinki, Pamzy Dance Academy
Rebecca AtkinsonRebecca Atkinson
Dance Mentor/Coaching Assistant at Dance Expressions Dance StudioDance Mentor/Coaching Assistant at Dance Expressions Dance Studio
Mackenzie SalazarMackenzie Salazar
Dance Instructor at Dance Unlimited Dance StudioDance Instructor at Dance Unlimited Dance Studio