Nicole Herring
Artesia,NM
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level S.O. digital records coordinator position. Ready to help the team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Public Safety Communicator II (PST II)
Regional Emergency Dispatch Authority (REDA)
01.2016 - Current
- Calm and efficient 911 dispatcher with over eight years of experience in the field and a strong background in customer service. Ability to gather information quickly and communicate with law enforcement, fire and EMS effectively. Able to provide first aid and safety assistance while police officers report to the scene.
- Learn and operate Computer Aided Dispatch (CAD) Systems and other related technology. Read and interpret various mapping devices and relaying pertinent information. Good at working under pressure, exercising good judgment and common sense while making sound decisions in emergency situations all while multi-tasking.
- For the last year I have been part of the Next Request team (IPRA) pulling recordings, radio traffic and record of calls for citizens, attorneys, officers or any emergency response personnel.
- Work effectively in fast-paced environment.
- Answering non-emergent landlines, answering emergent calls via 911 and dispatching calls on the radio to law enforcement or fire/EMS
- Efficient in paperwork: including entering warrants, clearing warrants, receiving paperwork and filing
- Efficiently run the National Crime Information Center (NCIC) and our Records Management System (RMS).
- Had a few opportunities of being a Senior dispatcher and running a shift for twelve hours. This included running a dispatch channel, while monitoring my shift partners, answering questions if there were any, monitoring the dispatch email, checking in paperwork, delegating paperwork and making sure the supervisor briefing was complete and sent out.
Sandwich Artist
Hobos Meat And Bread
06.2013 - 09.2015
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Monitored inventory and requisitioned low-stock items.
- Greeted guests, promoted specials, and took orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Executed sandwich artistry duties with very low occurrence of errors.
Bartender/Bar Manager
Artesia Elks Lodge
05.2012 - 05.2013
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Followed strict recipes and drink measurements to minimize product used.
- Prepared garnishes by evenly slicing and pitting fruits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with inventorying beverage stock and bar supplies.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Gaming Attendant
Artesia Elks Lodge
02.2010 - 05.2013
- Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Cashed out winning gaming tickets for customers.
- On big wins, W2G tax paperwork had to be filled out properly by the customer and myself.
- Worked with large sums of money to accommodate for the winnings
- Ensured that the till at the end of the night was counted correctly and put back in the safe.
- Office was kept neat and organized
Shoe Department Manager
Meldisco
02.2006 - 01.2010
- Stocked and replenished merchandise according to the store merchandising layout.
- Received shipments of shoes that all had to be accounted for.
- Reconstructing layouts of shelving to best promote shoes that were on sale or marked down
- Kept up with sales ads to ensure that prices were matched.
- Payroll for myself and coworkers.
- Developed good communication skills with customers and coworkers.
- After shift, ensuring that the shoes were cleaned up off the floor and placed in the correct box neatly for the next day.
- Dusting, sweeping and mopping.
- Placing ink tabs on some of the shoes.
Education
Bachelor of Science - Criminal Justice And Forensic Psychology
Kaplan University
Davenport, IA12.2015
Associate of Science - Criminal Justice
Keiser University
Fort Lauderdale, FL10.2010
High School Diploma -
Artesia High School
Artesia, NM05.1998
Skills
Decision making
Compassion
Communication
Multitasking
Emotional Control
Adaptability
Directional Skills
Organization
Timeline
Public Safety Communicator II (PST II)
Regional Emergency Dispatch Authority (REDA)
01.2016 - Current
Sandwich Artist
Hobos Meat And Bread
06.2013 - 09.2015
Bartender/Bar Manager
Artesia Elks Lodge
05.2012 - 05.2013
Gaming Attendant
Artesia Elks Lodge
02.2010 - 05.2013
Shoe Department Manager
Meldisco
02.2006 - 01.2010
Bachelor of Science - Criminal Justice And Forensic Psychology
Kaplan University
Associate of Science - Criminal Justice
Keiser University
High School Diploma -
Artesia High School
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