Nicole Hilditch
Operations Consultant
Doylestown,OH
Summary
Highly analytical and adaptable professional with exceptional communication and teamwork skills. Strong track record of success in quickly adapting to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth. Ready to make a valuable impact in any organization.
Overview
26
26
years of professional experience
Work History
Owner
Koehler Avenue,LLC
07.2022 - Current
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Improved team productivity by introducing innovative project management tools and techniques.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Commercial Sales Consultant
Engineering Excellence
10.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Developed a highly efficient system for managing lead follow-up appointments ultimately improving organization time management skills.
- Increased lead generation through targeted networking events and marketing campaigns.
Stay-at-Home Parent
09.2015 - 10.2021
- Managed family budget and home.
- Self-motivated, with a strong sense of personal responsibility.
- Vice President of MOM Club USA for Liberty TWP OH, managing membership dues and events.
Sales Representative
UniFirst Corporation
05.2014 - 09.2015
- Achieved and exceeded sales quotas set by management
- Awarded Sales Representative of the Quarter at Cleveland location.
Relationship Manager
Solupay Processing Systems
05.2012 - 05.2014
- Build and maintain strategic relationships with partners and customers
- Source, develop and analyze customer needs to establish a customer-intimate business environment, propose and implement turnkey solutions.
Inside Sales
Buckeye Mountain
04.2010 - 05.2012
- Streamlined the inside sales process for improved efficiency and quicker response times to client inquiries
- Supported trade shows or conferences as a representative of the organization's inside sales team
Personal Banker
FirstMerit Bank
07.2009 - 04.2010
- Assist customers and potential customers with financial services
- Something as simple as a personal checking to 401K.
Sales
Ohio.net
04.2008 - 07.2009
- Acquire new clients as well as maintain existing relationships.
- Oversaw, implemented and monitored sales and marketing activities to achieve sales goals
- Provided comprehensive support during the sales process, from initial contact to after-sales care
Sales and Marketing Assistant
08.1998 - 04.2008
- Assisted the sales and marketing team with day to day needs
- Responsible for event planning, trade show planning and staffing
- Maintained calendar of events.
Education
The Ruby Group - A Sandler Sales And Management Training Institute
Skills
Operations Management
Financial Planning
Project Management
Contract Management
Bank Reconciliation
Expense Tracking
Accounts Payable and Receivable
Administrative Support
Business Management
Websites
Timeline
Owner
Koehler Avenue,LLC
07.2022 - Current
Commercial Sales Consultant
Engineering Excellence
10.2021 - 07.2022
Stay-at-Home Parent
09.2015 - 10.2021
Sales Representative
UniFirst Corporation
05.2014 - 09.2015
Relationship Manager
Solupay Processing Systems
05.2012 - 05.2014
Inside Sales
Buckeye Mountain
04.2010 - 05.2012
Personal Banker
FirstMerit Bank
07.2009 - 04.2010
Sales
Ohio.net
04.2008 - 07.2009
Sales and Marketing Assistant
08.1998 - 04.2008
The Ruby Group - A Sandler Sales And Management Training Institute
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