Nicole Hill
Mount Washington,KY
Summary
Motivated and driven job seeker with a strong desire to excel in a challenging position within a reputable organization. Committed to continuous learning and expanding knowledge, I aim to leverage acquired skills to unlock full potential and make a meaningful contribution to the growth of the organization.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Post Construction Cleaner
Sweeping Beauties Cleaning Service
01.2024 - Current
- Cleaned building interiors and exteriors after construction projects.
- Ensured walls were spotless, eliminating all marks and dirt.
- Ensured spotless maintenance of window surfaces and frames.
- Plastic/sticker removal from windows and doors
- Cleaned ceilings, lights, fans, and heaters using wet and dry techniques.
- Ensured floors were scrubbed and mopped to perfection.
- Cleaning of all appliances, cabinets, and shelves from inside and out
- Conducted thorough final inspections of all areas post-cleaning.
Manager/Cashier
Lee's Famous Recipe Chicken
05.2018 - 03.2025
- Take orders from customers and process payments accurately
- Prepare and cook food items in accordance with company standards
- Ensure food is served in a timely manner and at the correct temperature
- Maintain a clean and organized work area, including cleaning equipment and utensils
- Assist with inventory management and restocking supplies as needed
- Provide excellent customer service and address customer concerns or complaints
- Follow all food safety and sanitation guidelines to ensure a safe and healthy workplace
- Collaborate with team members to ensure efficient and effective operations
- Adhere to company policies and procedures at all times
Seasonal Amazon Delivery Driver
JCW Services LLC
08.2023 - 12.2024
- Packing, loading and unloading high step sprinter vans
- Delivered parcels and goods to customers on designated routes
- Maintained regular communication with route dispatchers
- Reviewed deliveries with recipients to ensure they're accurate
Medical Call Center Scheduler
Customer Service Baptist Health Group
10.2022 - 10.2023
- Data Entry
- Attention to Detail
- Answered incoming calls promptly and making outbound calls in a professional and courteous manner
- Scheduled appointments electronically for new and established patients
- Input information into an electronic EHR while maintaining accuracy
- Independently worked to resolve patient and provider questions related to patient care referrals, preauthorizations/pre-certifications and insurance verifications
CER Export Analyst
UPS Customs
04.2018 - 09.2022
- Obtained pertinent details on exporting commodities from shippers via telephone and email communications
- Informed shippers of information necessary for export and validated provided date and documentation for accuracy
- Insured compliance with global customs and regulatory authorities
- Confirmed shipments complied with UPS terms and conditions
House Cleaner
Hazel-wood Cleaning
05.2010 - 04.2018
- Met with home owners to discuss their expectations and preferences
- Cleaned rugs, carpets, upholstered furniture and draperies using vacuum cleaners and shampooers
- Clean and sanitized bathrooms, toilets, showers and sinks as well as kitchen fixtures and appliances
- Dusted ceilings, baseboards, light fixtures, table and chairs
Education
High school diploma - Gender Studies
Doss High School
Louisville, KY05.2008
Skills
- Medical scheduling
- Operating Systems
- Attention to detail
- Data entry
- Insurance Verification
- Customer service
- EMR Systems
- Medical Records
Certification
Driver's License
Timeline
Post Construction Cleaner
Sweeping Beauties Cleaning Service
01.2024 - Current
Seasonal Amazon Delivery Driver
JCW Services LLC
08.2023 - 12.2024
Medical Call Center Scheduler
Customer Service Baptist Health Group
10.2022 - 10.2023
Manager/Cashier
Lee's Famous Recipe Chicken
05.2018 - 03.2025
CER Export Analyst
UPS Customs
04.2018 - 09.2022
House Cleaner
Hazel-wood Cleaning
05.2010 - 04.2018
High school diploma - Gender Studies
Doss High School
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