Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Hiller

Macungie,PA

Summary

Detail-oriented and analytical professional with proven track record of success in multiple fields. Strong work ethic, adaptability and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit and excels at multitasking in fast-paced environments with desire to take on new challenges.

Overview

6
6
years of professional experience

Work History

Assistant Property Manager

Madison Apartment Group
Collegeville, PA
08.2022 - 06.2024
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Conducted market research to determine competitive rental rates for properties.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Prepared monthly financial reports for review by the property manager.
  • Conducted apartment tours for potential tenants and answered questions about property.

Center Director

Mathnasium Learning Center
Glen Mills, PA
07.2020 - 09.2021
  • Managed daily operations of the center including scheduling, customer service, safety protocols.
  • Conducted regular staff meetings to discuss department objectives and goals.
  • Engaged in community outreach initiatives aimed at increasing awareness about services offered by the center.
  • Assisted in developing strategies to increase revenue streams for the center.
  • Oversaw recruitment, hiring, training and supervision of staff members.
  • Maintained a safe, secure and healthy environment for all employees and visitors.

Operations Analyst

SEI
Oaks, PA
06.2018 - 06.2020
  • Maintained up-to-date records of all transactions related to operational activities.
  • Provided technical assistance in troubleshooting issues related to operational systems.
  • Collaborated with internal stakeholders to identify areas of improvement within operational systems.
  • Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
  • Implemented quality control measures to ensure adherence to established standards.
  • Managed relationships with external vendors providing essential services or supplies.
  • Generated regular reports summarizing the status of ongoing projects or initiatives.

Education

Bachelor of Science - Finance and Mathematics, magna cum laude

Kutztown University of Pennsylvania
Kutztown, PA

Skills

  • Attention to Detail
  • Organization
  • Effective Communication
  • Critical Thinking
  • Mathematics
  • Time Management

Timeline

Assistant Property Manager

Madison Apartment Group
08.2022 - 06.2024

Center Director

Mathnasium Learning Center
07.2020 - 09.2021

Operations Analyst

SEI
06.2018 - 06.2020

Bachelor of Science - Finance and Mathematics, magna cum laude

Kutztown University of Pennsylvania

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Nicole Hiller